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ServiceNow Expertise

Strategic Portfolio Management (SPM)

Seamlessly connect project lifecycles and investments to business strategy

Demand Management

Centralize work intake and prioritize with precision

Centralize IT Requests

Bring all demands—from enhancements to new products—into one unified intake. No more spreadsheets or email threads.

Enhanced Visibility

Forecast confidently. Track every request’s status, cost, and alignment to business goals in real time.

Streamlined Collaboration

With ChatOps integration, manage demands directly from your chat tools. Work together in real-time for greater efficiency.

Centralize IT Requests

Bring all demands—from enhancements to new products—into one unified intake. No more spreadsheets or email threads.

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Enhanced Visibility

Forecast confidently. Track every request’s status, cost, and alignment to business goals in real time.

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Streamlined Collaboration

With ChatOps integration, manage demands directly from your chat tools. Work together in real-time for greater efficiency.

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Centralize IT Requests

Bring all demands—from enhancements to new products—into one unified intake. No more spreadsheets or email threads.

Enhanced Visibility

Forecast confidently. Track every request’s status, cost, and alignment to business goals in real time.

Streamlined Collaboration

With ChatOps integration, manage demands directly from your chat tools. Work together in real-time for greater efficiency.

Enterprise Agile Planning

Prioritize faster. Deliver smarter and align Agile to strategy.

Unified Backlog for Efficient Prioritization

From incidents to epics—consolidate work into one backlog across Agile, Hybrid, and Waterfall delivery. Eliminate silos. Improve prioritization.

Accelerate Delivery with Agile Frameworks (SAFe)

Adopt and scale Agile frameworks (like SAFe) across your business units. PI planning, team velocity, and strategy alignment—all in one view.

Unified Backlog for Efficient Prioritization

From incidents to epics—consolidate work into one backlog across Agile, Hybrid, and Waterfall delivery. Eliminate silos. Improve prioritization.

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Accelerate Delivery with Agile Frameworks (SAFe)

Adopt and scale Agile frameworks (like SAFe) across your business units. PI planning, team velocity, and strategy alignment—all in one view.

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Watch Video
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Unified Backlog for Efficient Prioritization

From incidents to epics—consolidate work into one backlog across Agile, Hybrid, and Waterfall delivery. Eliminate silos. Improve prioritization.

Accelerate Delivery with Agile Frameworks (SAFe)

Adopt and scale Agile frameworks (like SAFe) across your business units. PI planning, team velocity, and strategy alignment—all in one view.

Project Portfolio Management

Make smarter decisions. Fund the right work.

Strategic Alignment

Tie every project to measurable business goals. Allocate resources with purpose.

Scenario Planning

Model multiple what-if scenarios. Optimize for cost, benefit, and capacity before committing.

Collaborative Project Workspace

Give your teams a centralized space for updates, tracking, and governance, keeping all stakeholders updated and aligned on progress.

Strategic Alignment

Tie every project to measurable business goals. Allocate resources with purpose.

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Scenario Planning

Model multiple what-if scenarios. Optimize for cost, benefit, and capacity before committing.

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Collaborative Project Workspace

Give your teams a centralized space for updates, tracking, and governance, keeping all stakeholders updated and aligned on progress.

Watch Video
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Strategic Alignment

Tie every project to measurable business goals. Allocate resources with purpose.

Scenario Planning

Model multiple what-if scenarios. Optimize for cost, benefit, and capacity before committing.

Collaborative Project Workspace

Give your teams a centralized space for updates, tracking, and governance, keeping all stakeholders updated and aligned on progress.

Resource Management

Discover inefficiencies before they become risks

Smart Resource Planning

Map your team’s availability, skills, and roles in real time. Eliminate guesswork with dynamic visibility into who can do what, when.

Skills-Based Assignment

Move beyond simple capacity allocation. Assign resources based on verified skills, certifications, and past project success.

Real-Time Utilization Tracking

Monitor resource utilization across teams and projects to avoid burnout, identify idle capacity, and improve project staffing agility.

Smart Resource Planning

Map your team’s availability, skills, and roles in real time. Eliminate guesswork with dynamic visibility into who can do what, when.

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Skills-Based Assignment

Move beyond simple capacity allocation. Assign resources based on verified skills, certifications, and past project success.

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Real-Time Utilization Tracking

Monitor resource utilization across teams and projects to avoid burnout, identify idle capacity, and improve project staffing agility.

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Smart Resource Planning

Map your team’s availability, skills, and roles in real time. Eliminate guesswork with dynamic visibility into who can do what, when.

Skills-Based Assignment

Move beyond simple capacity allocation. Assign resources based on verified skills, certifications, and past project success.

Real-Time Utilization Tracking

Monitor resource utilization across teams and projects to avoid burnout, identify idle capacity, and improve project staffing agility.

Process Mining

Discover inefficiencies before they become risks

Identify Inefficiencies

Gain insight into your workflows by pinpointing bottlenecks and performance issues, driving operational efficiency.

Actionable Insights

Dive deeper into your processes with data-driven analysis, uncovering where corrective action is needed.

Boost Throughput

Remove inefficiencies and bottlenecks to streamline your operations, improving overall throughput and productivity.

Identify Inefficiencies

Gain insight into your workflows by pinpointing bottlenecks and performance issues, driving operational efficiency.

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Actionable Insights

Dive deeper into your processes with data-driven analysis, uncovering where corrective action is needed.

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Boost Throughput

Remove inefficiencies and bottlenecks to streamline your operations, improving overall throughput and productivity.

Watch Video
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Identify Inefficiencies

Gain insight into your workflows by pinpointing bottlenecks and performance issues, driving operational efficiency.

Actionable Insights

Dive deeper into your processes with data-driven analysis, uncovering where corrective action is needed.

Boost Throughput

Remove inefficiencies and bottlenecks to streamline your operations, improving overall throughput and productivity.

Performance Analytics

Real-time data-driven decision making

Custom Dashboards

Tailor dashboards to visualize your unique business KPIs, ensuring that the data you need is front and center for your teams. With RapDev’s expertise, you can customize dashboards to reflect the metrics that matter most, empowering decision-makers with real-time insights. Whether it’s tracking service health, operational efficiency, or financial performance, you get a comprehensive view that drives smart, agile decisions across the organization.

Accurate Reporting

Achieving accuracy in reporting is crucial to making informed business decisions. RapDev’s deep expertise in Performance Analytics ensures that your reporting process is flawless, consistent, and reliable. By incorporating best practices in data management, we eliminate errors and ensure your data remains accurate, up-to-date, and reflective of your business reality.

Actionable Insights

At the heart of Performance Analytics is the ability to turn raw data into actionable insights that accelerate decision-making and drive business growth. RapDev helps you leverage these insights to move from data collection to business impact seamlessly. By analyzing data trends, you can pinpoint areas for improvement, identify emerging opportunities, and make proactive adjustments.

Custom Dashboards

Tailor dashboards to visualize your unique business KPIs, ensuring that the data you need is front and center for your teams. With RapDev’s expertise, you can customize dashboards to reflect the metrics that matter most, empowering decision-makers with real-time insights. Whether it’s tracking service health, operational efficiency, or financial performance, you get a comprehensive view that drives smart, agile decisions across the organization.

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Accurate Reporting

Achieving accuracy in reporting is crucial to making informed business decisions. RapDev’s deep expertise in Performance Analytics ensures that your reporting process is flawless, consistent, and reliable. By incorporating best practices in data management, we eliminate errors and ensure your data remains accurate, up-to-date, and reflective of your business reality.

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Actionable Insights

At the heart of Performance Analytics is the ability to turn raw data into actionable insights that accelerate decision-making and drive business growth. RapDev helps you leverage these insights to move from data collection to business impact seamlessly. By analyzing data trends, you can pinpoint areas for improvement, identify emerging opportunities, and make proactive adjustments.

Watch Video
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Custom Dashboards

Tailor dashboards to visualize your unique business KPIs, ensuring that the data you need is front and center for your teams. With RapDev’s expertise, you can customize dashboards to reflect the metrics that matter most, empowering decision-makers with real-time insights. Whether it’s tracking service health, operational efficiency, or financial performance, you get a comprehensive view that drives smart, agile decisions across the organization.

Accurate Reporting

Achieving accuracy in reporting is crucial to making informed business decisions. RapDev’s deep expertise in Performance Analytics ensures that your reporting process is flawless, consistent, and reliable. By incorporating best practices in data management, we eliminate errors and ensure your data remains accurate, up-to-date, and reflective of your business reality.

Actionable Insights

At the heart of Performance Analytics is the ability to turn raw data into actionable insights that accelerate decision-making and drive business growth. RapDev helps you leverage these insights to move from data collection to business impact seamlessly. By analyzing data trends, you can pinpoint areas for improvement, identify emerging opportunities, and make proactive adjustments.

RapDev’s ServiceNow Store applications and AI agents help enterprise teams accelerate operations by extending and enhancing the power of the Now Platform—driving greater efficiency across departments. Try them out for yourself on the ServiceNow Store.

Fast-track time to value and release software faster and more securely

4.95
+
CSAT Score
175
+
Product Certifications
90
+
Accreditations

RapDev is the Gold Standard for partners. It’s refreshing to work with people who know more than us and we can learn from. It's been a joy to work with them.

Matthew Gross
|
Manager - Enterprise Tools
,
Rite Aid
success story
Resources

We don’t believe in hoarding knowledge

We go further and faster when we collaborate. Geek out with our team of engineers on our learnings, insights, and best practices to unlock maximum value and begin your business transformation today.

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