ServiceNow DevOps

Manual change processes, legacy ITIL frameworks, and weekly CAB meetings are going to continuously get in the way of accelerating deployment velocity for developers. Modern DevOps methodologies do not work well with existing compliance and audit requirements, and need more integration workflows to maintain a high level of visibility across the CI/CD toolchain.

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The ServiceNow DevOps module built on the NOW platform is designed to integrate with all your CI/CD tools to drive traceability and data-drive risk profiling for all your change records.  RapDev is the go-to DevOps partner in the ServiceNow ecosystem, and that has been reflected time and time again in helping our customers save hundreds of hours of manual work by implementing the ServiceNow DevOps module.

Our extensive experience in the DevOps space has helped us guide customers through transformations of their modern DevOps change process.  Our focus has always been on eliminating as much friction as possible to allow developers to continue building velocity in their deployment lifecycles. Slowing down developers is not an option in today’s world, and RapDev’s experience recognizes exactly that.

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Enterprise-ready DevOps

Whether you are a highly-regulated organization with well-defined control policies looking for automation or an enterprise dipping your toes in the DevOps world for the first time, you can rely on the SRE’s and DevOps engineers at RapDev to guide you through your implementation.

Accelerating deployment, scaling growth

Faster release cycles, faster automated data-driven approvals and simplified workflows. Our team's experience goes far beyond implementing the ServiceNow DevOps module. Using data to drive decision making in your change process is key to automating approvals and evolving your processes.

Control Risk

Expose full visibility into your DevOps toolchain with automated data collection and crystal-clear audit trails for your auditors and change managers. Minimize your risk with increased transparency into your development processes by referencing all your stories, commits, tests, and artifacts in a single change form.

ServiceNow DevOps Quick-Start Option

RapDev’s quick-start option is designed to get the DevOps module up and running for your most progressive development team. It is designed to work quickly with your engineers to understand your deployment frameworks, audit requirements, and testing tools and ensure all of your auditors requirements are met.

DevOps Quickstart Implementation includes:

Full integration of 3 OOTB tools

New DevOps change process architecture and deployment

Onboarding of 1 DevOps team including:

• Up to 5 Repositories or Microservices

• Up to 2 Projects

• Up to 2 Pipelines with change stages

• Up to 2 automated testing tools

Design and implementation of an automated approval policy to accelerate change management

Free access to all RapDev DevOps integrations through the ServiceNow Store

3 months of free RapDev Bot Chatops (Slack/Microsoft Teams)

DevOps Quickstart
Devops Quickstart PDF
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ServiceNow ChatOps

ChatOps for ServiceNow

One of the core components in achieving a modern change process, is to lean heavily on ChatOps methodologies. The RapDev ChatBot is a great way to get started with ChatOps for ServiceNow. The RapDev Bot will allow your users to interact with ServiceNow directly from Microsoft Teams or Slack. This means that an Approver will no longer have to reply to an email, login to ServiceNow, or take any other manual steps to respond to a request.

RapDev ChatBot allows users to:

Approve Changes directly from Teams or Slack

Update notes, change status or reassign incidents directly from Teams or Slack

Approve and update Requests directly from Teams or Slack

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Drop Us A Note

Looking to learn more about our solutions? Or just chat DevOps? We’d be happy to jump on a call and see how we can help you and your organization move faster.

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