What if an AI agent resolved your next outage before anyone noticed?

Built on Now Assist

Meet Arlo

Arlo by RapDev is a suite of AI Agents built to automate the busywork in ServiceNow—so your teams can focus on what matters. With 6+ smart agents and more coming, Arlo applies real engineering expertise to fix real problems like messy data, bloated queues, and content overload—fast.

ITAM

Arlo for Assets & CI Insights

For IT asset managers, missing context means missing accountability.

Arlo fills in the blanks, intelligently associating assets with owners, locations, and lifecycle data by analyzing change records and logs—keeping your inventory clean and actionable.

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Knowledge Management

Arlo for Knowledge Base

Writing and maintaining knowledge articles just got easier.

Arlo auto-generates article drafts from feedback and incidents, giving you a head start that aligns with your writing standards.

It also reviews existing content with AI-powered precision, flagging gaps, unclear language, and outdated info—so your knowledge base stays accurate, fresh, and useful.

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Every agent is designed to solve real bottlenecks and improve how teams work.

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ITSM | SecOps

Arlo for Risk & Mitigation

Security teams are drowning in alerts, but not all risks are created equal.

Arlo for Risk & Mitigation classifies incidents, prioritizes based on threat severity, and surfaces high-impact vulnerabilities.

With faster, smarter triage, your teams can respond to the right threats at the right time.

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CMDB

Arlo for CI Deduplication

Your CMDB is only as useful as it is accurate.

Arlo for CI Deduplication scans your configuration items for duplicates and dirty data, automatically identifying redundancies and suggesting merges or cleanups.

By reducing clutter and inconsistencies, Arlo ensures your CMDB remains a reliable source of truth for downstream workflows.

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With Arlo, you’re not just adding automation to ServiceNow —you’re unlocking the autonomous potential of your platform.

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Knowledge Management

Arlo for Knowledge Base

Writing and maintaining knowledge articles just got easier.

Arlo auto-generates article drafts from feedback and incidents, giving you a head start that aligns with your writing standards.

It also reviews existing content with AI-powered precision, flagging gaps, unclear language, and outdated info—so your knowledge base stays accurate, fresh, and useful.

Try Arlo

ITSM

Arlo for Update Sets

Avoid the chaos of incomplete or bloated update sets.

Arlo reviews update sets before they go live, helping teams document their changes.

With cleaner releases and fewer surprises, your teams can deliver value to the business faster and more confidently.

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Ready to scale productivity without scaling headcount? Arlo's already on it.


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Let’s get started

Ready to see Arlo in action? Connect with our engineers today for a demo.

Get in Touch