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Join this webinar to get a forward-looking view of ServiceNow’s AI Control Tower, understand the problems it’s designed to solve, and learn how platform teams can prepare for governed, enterprise-scale AI adoption.

Thursday
,
Feb 26, 2026
1:00 pm
-
2:00 pm
Your Local
Timezone
2026-02-26 1:00 pm
-
2026-02-26 2:00 pm
ET
Online (Zoom)
,
Webinar
,
Online (Zoom)
,
Webinar
,

AI adoption on ServiceNow is accelerating - but many teams lack a clear way to track what AI exists, who owns it, and how it’s governed. ServiceNow’s AI Control Tower gives platform teams a practical way to bring order to AI at scale.

In this webinar, you’ll learn how to leverage AI Control Tower while operationalizing AI. Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping.

We’ll cover how teams can:

  • Inventory AI assets across the platform (agents, models, prompts, workflows)
  • Assign ownership and accountability for AI initiatives
  • Apply guardrails for data access, approvals, and usage
  • Connect AI activity to business services and outcomes
  • Move AI from pilots into governed, production use
Don't miss the expert sessioN

AI adoption on ServiceNow is accelerating - but many teams lack a clear way to track what AI exists, who owns it, and how it’s governed. ServiceNow’s AI Control Tower gives platform teams a practical way to bring order to AI at scale.

In this webinar, you’ll learn how to leverage AI Control Tower while operationalizing AI. Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping.

We’ll cover how teams can:

  • Inventory AI assets across the platform (agents, models, prompts, workflows)
  • Assign ownership and accountability for AI initiatives
  • Apply guardrails for data access, approvals, and usage
  • Connect AI activity to business services and outcomes
  • Move AI from pilots into governed, production use
SPEAKERS
Kevin Montes de Oca
ServiceNow Developer
RapDev
Kyle Brueckner
Sr. Engineering Manager
RapDev
Head of IT Operations
Coop Norge

Join our session for insights into some lessons we've learned along the way.

AI adoption on ServiceNow is accelerating - but many teams lack a clear way to track what AI exists, who owns it, and how it’s governed. ServiceNow’s AI Control Tower gives platform teams a practical way to bring order to AI at scale.

In this webinar, you’ll learn how to leverage AI Control Tower while operationalizing AI. Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping.

We’ll cover how teams can:

  • Inventory AI assets across the platform (agents, models, prompts, workflows)
  • Assign ownership and accountability for AI initiatives
  • Apply guardrails for data access, approvals, and usage
  • Connect AI activity to business services and outcomes
  • Move AI from pilots into governed, production use

Join our session for insights into some lessons we've learned along the way.

In this webinar, you’ll learn how to leverage AI Control Tower while operationalizing AI. Understand how Now Assist in ServiceNow identifies and consolidates redundant CIs using attribute analysis and relationship mapping.

We’ll cover how teams can:

  • Inventory AI assets across the platform (agents, models, prompts, workflows)
  • Assign ownership and accountability for AI initiatives
  • Apply guardrails for data access, approvals, and usage
  • Connect AI activity to business services and outcomes
  • Move AI from pilots into governed, production use
SPEAKERS
SPEAKER
Kevin Montes de Oca
ServiceNow Developer
RapDev
Kyle Brueckner
Sr. Engineering Manager
RapDev