Leverage RapDev’s Now Assist AI agents to automate tasks, streamline workflows, and accelerate integration with pre-built and customizable skills, driving faster results and a smooth path to ROI.
Integrate AI Agents designed to reflect your specific workflows, data architecture, and process logic—no generic models or one-size-fits-all templates.
Leverage a library of agents that handle high-volume tasks like ticket categorization, request approvals, and knowledge lookups—accelerating ROI from day one.
Leverage RAG techniques to allow agents to learn from real-time inputs, adjust behavior dynamically, and improve decision-making without requiring constant manual updates or retraining.
Architect every agent to fit cleanly within existing governance frameworks, performance metrics, and technology stacks—ensuring reliability, security, and compliance.
Enable Now Assist Skills to automate tasks with pre-built solutions and customizable options, enabling fast integration, seamless scaling, and quick ROI across your workflows.
Arlo by RapDev is a suite of AI Agents that automate busywork in ServiceNow, freeing up your teams to focus on what matters.
Automate structured writeups so engineers can stay focused on resolving issues—not typing notes. Arlo listens in real time, generates consistent documentation, and builds searchable records automatically, improving team throughput and auditability.
Ensure smoother deployments by analyzing update set content as it’s built. Arlo summarizes update sets taking away that responsibility from platform teams while providing automated content for end user release notes.
Keep your CMDB clean at scale. Arlo detects duplicates, identifies stale or conflicting CIs, and recommends merge actions. With less noise in your config data, downstream workflows like change, incident, and asset tracking stay trustworthy and fast.
Accelerate knowledge delivery by generating article drafts from support tickets and feedback loops. Arlo flags outdated or unclear entries and aligns new content with your editorial standards—keeping your KB sharp and your agents enabled.
Fill the gaps in asset ownership and lifecycle data. Arlo analyzes logs and change records to associate hardware and software with users, locations, and usage—improving visibility, audit compliance, and operational readiness.
Accelerate AI adoption with RapDev’s pre-built, customizable solutions that automate workflows fast, driving efficiency and business growth.
Build, govern, and scale generative AI across your ServiceNow environment with precision. RapDev helps you operationalize the GenAI Controller to integrate advanced LLM workflows securely and efficiently.
Deploy out-of-the-box actions like Generate Content and Summarize to produce human-readable text from structured data—ideal for incident summaries, change rationales, and user communications.
Interact with LLMs directly via dynamic prompts embedded in your flows. This enables flexible GenAI-powered automation without needing to build custom integrations for every use case.
Leverage scripting capabilities within the controller to fine-tune model prompts, post-process LLM responses, and scale reusable content generation logic across workflows.
Integrate securely with providers like OpenAI, Azure OpenAI, Google Vertex AI, IBM watsonx, Aleph Alpha, and Amazon Bedrock. Ensure compliance, performance, and operational oversight as you scale across teams.
Ready to Deploy ServiceNow?
Ready to Deploy ServiceNow?
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