When orders drop, so does revenue, which means application uptime directly affects the bottom line. A global CPG company experienced rapid growth through the coronavirus pandemic, but found their revenue plateaued as the pandemic neared its end. After investigating their business processes they identified areas of friction and found that staggering levels of downtime on their internal and customer-facing applications resulted in missed orders and lost revenue.
countries of operation
With Sev 1 issues happening on a monthly, if not weekly basis, the company knew it needed better visibility over its services and infrastructure. After careful consideration, the director of network engineering recommended deploying Datadog to improve their observability posture.
Partnering with RapDev enabled the Customer to:
Overall, RapDev saved the CPG company a considerable amount of time and frustration through their automated approach to Datadog deployments. While working with the RapDev team, the customer was able to identify additional uses for the platform, with potential ROI above and beyond what they initially considered for the project. Most importantly, RapDev’s knowledge transfer throughout the project and dedicated sessions at the end of the engagement enabled the customer to confidently take the reins for wider application, system, and network visibility.