RapDev Case Study

Incredible Value in a Short Period of Time

RapDev Enables Application and Network Monitoring for Global CPG Company
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RapDev's Engineering Savvy, use of automation tools, and tagging strategy accelerated the deployment of Datadog across 1,300 servers.

For modern consumer packaged goods (CPG) companies, applications are the lifeblood of the business. From ERPs to customer-facing, e-commerce applications, any downtime cripples customer ordering capabilities.

When orders drop, so does revenue, which means application uptime directly affects the bottom line. A global CPG company experienced rapid growth through the coronavirus pandemic, but found their revenue plateaued as the pandemic neared its end. After investigating their business processes they identified areas of friction and found that staggering levels of downtime on their internal and customer-facing applications resulted in missed orders and lost revenue.


global firm


countries of operation

$2 B

annual revenue



The Challenge

Building Mission-Critical Visibility

With Sev 1 issues happening on a monthly, if not weekly basis, the company knew it needed better visibility over its services and infrastructure. After careful consideration, the director of network engineering recommended deploying Datadog to improve their observability posture.

The organization lacked the know-how and resources to quickly roll out Datadog across their 1,300+ servers. They needed a partner with the expertise to deploy Datadog and set them up for success, freeing the company to tackle other business priorities.

The Results

Increased Speed and Accuracy, Time Saved

Partnering with RapDev enabled the Customer to:

Improve Quality
Improve production code quality by shifting from manual testing to automated testing.
Reduce Time
Reduce the time it takes to deploy code without negatively impacting compliance or risk mitigation.
Co-deploy Implementations
Co-deploy a ServiceNow implementation that continues to drive agility.
Eliminate Delays
Eliminate delays from CAB meetings.

Overall, RapDev saved the CPG company a considerable amount of time and frustration through their automated approach to Datadog deployments. While working with the RapDev team, the customer was able to identify additional uses for the platform, with potential ROI above and beyond what they initially considered for the project. Most importantly, RapDev’s knowledge transfer throughout the project and dedicated sessions at the end of the engagement enabled the customer to confidently take the reins for wider application, system, and network visibility.

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