_
_
All
Datadog
Security

Automate Migrations & Tool Consolidation

Thank you! Your submission has been received!
Something went wrong. Please try again.
Thank you! Your submission has been received!
Something went wrong. Please try again.
Thank you! Our team will reach out to you shortly.
request app
Something went wrong. Please try again.
Download PDF
Thank you! Your submission has been received!
Something went wrong. Please try again.

The Problem
The Solution
How it works

Major Incident Management

Ensure uninterrupted uptimes with self-healing workflows

Leverage AI to enable automated remediation workflows for critical issues and incidents. By using ACC to send output data to the ServiceNow instance via the MID Server and store events and metrics in the relevant database, organizations can reduce their MeanTime to Recovery (MTTR) by:

  • Auto-remediating alerts within minutes of their generation
  • Preventing over-allocation of resources by setting defined limits and thresholds
  • Minimizing human intervention and toil by automating the alert remediation process
ChatOps

Streamline incident management with ChatOps

ChatOps integrates incident management into communication platforms like Slack, MS Teams, and ServiceNow Operator Workspace, allowing for seamless handling of critical issues. 

RapDev’s engineers specialize in automation to improve the developer experience. Embedding incident management within chat platforms through dynamic notifications enables real-time troubleshooting, continuous updates and easy internal communications during outages or MIM.

Gen AI

Bridge critical operational gaps with GenAI

Leverage GenAI with Modern ServiceOps to enhance incident management and troubleshooting.

  • Build Private GPT Instance: Develop and deploy a private GPT instance tailored to your organization's needs.
  • Automate Root Cause Analysis: Incorporate GenAI within your existing Major Incident Management (MIM) process to automate root cause determination and analysis, improving the speed and accuracy of identifying issues.
  • Instant Incident Summaries: Utilize GenAI to instantly generate summarized details of incoming incidents.
  • Automated Responses: Send responses from GenAI to the ChatOps engine, including incident summaries and tailored troubleshooting ideas for specific outages.
Managed Datadog

A fully managed and hands-on observability solution from RapDev

if we can add a line or two to explain this, then we can finish it up as a new section

not more than this extent i would say

Managed Datadog SLA's

A fully managed and hands-on observability solution from RapDev

if we can add a line or two to explain this, then we can finish it up as a new section

not more than this extent i would say

related expertise
Explore expertise
You might like this
Explore Blog