Seamlessly automate employee onboarding and offboarding with full-lifecycle workflows that save time, ensure compliance, and eliminate manual effort
A fast-scaling retail brand struggled with manual onboarding and delayed critical offboarding tasks for offboarding. RapDev implemented workflows in ServiceNow that automated identity creation, access provisioning, laptop requests, and workspace setup across departments—triggered from a single HR event. When employees exited, access and assets were automatically reclaimed based on role, location, and regulatory needs—closing compliance gaps and saving dozens of hours monthly.
Cut downtime with ChatOps-driven service restarts that empower support teams
An enterprise customer wanted to reduce MTTR for common incidents tied to service failures. RapDev created ChatOps-powered restart workflows that allowed approved users to securely trigger service restarts from Slack and Teams, with pre-checks and logs baked in. Instead of waiting on escalations or navigating outdated wikis, teams could validate and resolve issues in real time, cutting downtime by over 60%.
Accelerate cloud provisioning with automated Landing Zones that enforce governance from day one
A global tech company needed to standardize how teams provision infrastructure in AWS and Azure. RapDev built automated Landing Zone blueprints that ensured every new environment followed security, tagging, network, and cost-control policies from day one. This eliminated the sprawl of inconsistent cloud setups, reduced manual approval overhead, and provided real-time reporting across all accounts—without slowing down engineering velocity.
Reduce ticket volume and boost ops efficiency with self-healing workflows that automatically resolve common issues—no human intervention required
A media company faced high alert volumes and repetitive remediation tickets. RapDev engineered self-healing workflows triggered by monitoring and observability tools (like Datadog) that could auto-remediate disk space issues, restart stuck services, and fix broken dependencies—no human needed. ServiceNow logged the resolution for traceability while engineers focused on actual incidents. The result: fewer tickets, faster resolution, increased efficiency, and happier ops teams.
Ready to Deploy ServiceNow?
Ready to Deploy ServiceNow?
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