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Common Service Data Model (CSDM) in ServiceNow

Learn the fundamentals of the Common Service Data Model (CSDM) and its structure, relationships, and role

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Common Service Data Model (CSDM) in ServiceNow

Learn the fundamentals of the Common Service Data Model (CSDM) and its structure, relationships, and role

Wednesday, September 24, 2025
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Common Service Data Model (CSDM) in ServiceNow

Learn the fundamentals of the Common Service Data Model (CSDM) and its structure, relationships, and role

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Common Service Data Model
ServiceNow Essentials

Common Service Data Model (CSDM) in ServiceNow

Learn the fundamentals of the Common Service Data Model (CSDM) and its structure, relationships, and role

RapDev Solutions Architect Daniel Throckmorton breaks down the Common Service Data Model (CSDM) in ServiceNow. Learn how CSDM structures service-related data in the CMDB, connects business applications to infrastructure, and unlocks powerful platform capabilities. Discover the benefits of adopting CSDM, from easier upgrades to better incident management, and how a phased approach sets you up for long-term success.

September 24, 2025
CSDM
CMDB
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Improve Quality
Improve production code quality by shifting from manual testing to automated testing.
Reduce Time
Reduce the time it takes to deploy code without negatively impacting compliance or risk mitigation.
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Co-deploy a ServiceNow implementation that continues to drive agility.
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Eliminate delays from CAB meetings.
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