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Common Service Data Model

Unlock ServiceNow’s full potential with a CSDM-aligned CMDB

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Common Service Data Model

Unlock ServiceNow’s full potential with a CSDM-aligned CMDB

Wednesday, September 24, 2025
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Videos
Datadog Expertise
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Common Service Data Model

Unlock ServiceNow’s full potential with a CSDM-aligned CMDB

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Common Service Data Model
ServiceNow Essentials

Common Service Data Model

Unlock ServiceNow’s full potential with a CSDM-aligned CMDB

RapDev Solutions Architect Daniel Throckmorton breaks down the Common Service Data Model (CSDM) in ServiceNow. Learn how CSDM structures service-related data in the CMDB, connects business applications to infrastructure, and unlocks powerful platform capabilities. Discover the benefits of adopting CSDM, from easier upgrades to better incident management, and how a phased approach sets you up for long-term success.

September 24, 2025
CSDM
CMDB
Best Practice

Customer Challenges
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Outcome
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The Challenge
Technical Landscape
The Solution
The Results
Improve Quality
Improve production code quality by shifting from manual testing to automated testing.
Reduce Time
Reduce the time it takes to deploy code without negatively impacting compliance or risk mitigation.
Co-deploy Implementations
Co-deploy a ServiceNow implementation that continues to drive agility.
Eliminate Delays
Eliminate delays from CAB meetings.
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We go further and faster when we collaborate. Geek out with our team of engineers on our learnings, insights, and best practices to unlock maximum value and begin your business transformation today.

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RapDev Patent: 'CSDM as Code' Solution for PaaS

RapDev has been awarded its first patent for CSDM as Code, a configuration management tool tailored for Platform as a Service (PaaS) environments.

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Scaling Asset Lifecycles with Self-Service HAM

Baird gains real-time visibility with a unified ServiceNow solution

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