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Digital End User Experience

Proactive IT visibility for a better digital experience

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Digital End User Experience

Proactive IT visibility for a better digital experience

Wednesday, September 24, 2025
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Videos
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Digital End User Experience

Proactive IT visibility for a better digital experience

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Digital End User Experience
ServiceNow Essentials

Digital End User Experience

Proactive IT visibility for a better digital experience

RapDev Senior Engineering Manager Bob Kolosky explores how ServiceNow DEX (Digital Employee Experience) empowers IT to move from reactive problem-solving to proactive management. Learn how DEX provides visibility into application performance, device health, and network connectivity, helping IT identify issues before they impact users. Discover new capabilities like DEX Insights, Proactive Management, and Desktop Assistant with Now Assist that improve productivity, optimize licensing, and create a smoother digital workplace.

September 24, 2025
IT Operations Management
Best Practice
IT Service Management

Customer Challenges
Products Deployed
RapDev Solutions
Outcome
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The Challenge
Technical Landscape
The Solution
The Results
Improve Quality
Improve production code quality by shifting from manual testing to automated testing.
Reduce Time
Reduce the time it takes to deploy code without negatively impacting compliance or risk mitigation.
Co-deploy Implementations
Co-deploy a ServiceNow implementation that continues to drive agility.
Eliminate Delays
Eliminate delays from CAB meetings.
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