ServiceNow Digital End-User Experience Monitoring (DEX)

RapDev Senior Engineering Manager Bob Kolosky explores how ServiceNow DEX (Digital Employee Experience) empowers IT to move from reactive problem-solving to proactive management. Learn how DEX provides visibility into application performance, device health, and network connectivity, helping IT identify issues before they impact users. Discover new capabilities like DEX Insights, Proactive Management, and Desktop Assistant with Now Assist that improve productivity, optimize licensing, and create a smoother digital workplace.