Managed Datadog
Managed Datadog MSP: Strengthen your observability posture through RapDev's co-managed platform expertise
Case in Point
Strengthen your observability posture with a dedicated MSP offering
The Problem
Most organizations struggle to manage these dimensions alongside rapid infrastructure changes, leaving environments fragmented, expensive, and difficult to scale.
The Solution
We proactively manage your Datadog platform while you maintain full control, freeing your engineering teams to focus on strategic work.
How It Works
Optimize costs, ensure consistent full-stack visibility, and free up engineering hours
Prepare
We work with you to define business requirements and scope your environment before onboarding begins.
Launch
RapDev onboards into your Datadog environment, deploying monitors, dashboards, and reporting integrations, while establishing a baseline to benchmark against going forward.
Operate
Our engineers work in your environment: proactively acting on reporting findings, resolving alerts, and handling custom requests from your team.
Trust
Sit back with confidence while RapDev runs your Datadog platform day to day. Weekly reports and monthly reviews keep you informed, and your team stays focused on building.
Hands-on-keys expertise
Successful Datadog teams focus on three key areas: cost management, platform governance, and team skills. RapDev's experts assist with these through effective tag management, scalable governance, and practical training, empowering your teams to achieve full self-service. Discover how our clients are succeeding.
Key Capabilities
What Managed Datadog covers
Cost Predictability and Control
RapDev continuously monitors your custom metrics, APM, and log usage, detecting anomalous spikes and cost drivers. Our engineers track usage trends against historical baselines and act on outliers before they become expensive surprises. Weekly reports keep you informed and in control.
Platform Governance and Evolution
We continuously audit and monitor configurations, dashboard health, and tagging standards. As your use cases evolve, your governance evolves with them. Our engineers catch drift early through routine health reviews, ensuring your environment remains clean and compliant.
Reliability and Visibility
RapDev proactively delivers a Reliability and Visibility (RV) Investigation report on an ongoing basis, surfacing platform health and reliability trends before they become issues.
Maturity Assessment
We benchmark your Datadog environment against best practices with an ongoing Maturity Assessment, showing you where you stand today and where to focus next.
Enablement and Adoption
Weekly office hours with your engineering teams and monthly stakeholder reviews give you continuous access to RapDev expertise. Your MSP engagement includes a set allotment of monitor, dashboard, and log pipeline creation requests. We work alongside your teams to drive adoption and maximize your Datadog investment.
Co-managed, not outsourced
You Keep Control
Your account, your licensing, your strategic direction. RapDev manages the operations, not the ownership.
RapDev Owns Operations
We function as your observability MSP, managing day-to-day platform tuning, monitoring, and optimization across cost, hygiene, security, and scale.
Continuous Evolution
Your MSP partnership grows with your use cases. Our team adapts governance, notification chains, and scale as your environment changes and matures.
Guaranteed SLAs
Service-level guarantees back the MSP engagement, ensuring you know exactly what to expect.
FAQs
Questions engineers ask first
What is included in Managed Datadog governance support?
Agent version audits, Agent vulnerability patching, and monitoring for unscoped or orphaned API/App keys are part of the engagement.
How is this different from just running Datadog ourselves?
RapDev specializes in Datadog operations, which is why we're a six-time Partner of the Year winner. Our team knows how to shorten your time-to-value, kickstart your scaling efforts, and keep it all within budget. You get this from Day 1 rather than needing to build a team.
Do we need Datadog already deployed, or can you help us get started from zero?
Managed Datadog is best for already-deployed Datadog instances. The team specializes in optimization, auditing, scaling, and efficiency. If you are looking to deploy Datadog, the RapDev Implementation Service is your best option to ensure it's set up correctly.
How do we stay in the loop day-to-day?
RapDev approaches all managed services with full transparency. Our dashboards, monitors, operations, and reporting are available to you 24/7. Clients also receive a dedicated ticketing portal, a communication channel like Slack or Teams, and recurring touchpoint meetings to ensure you get the most out of Datadog.
How does this relate to your security monitoring (MSOC) offering? Do we need both, or is this separate?
Managed Datadog is a fully standalone service that you can procure without RapDev's MSOC Service. However, our clients see outsized returns when purchasing both options because we can address all aspects of Datadog platform operations.
Let's get started
Ready to maximize your Datadog experience? Connect with our engineers.