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ServiceNow Expertise

ITAM

Manage software, hardware, and cloud assets from a single platform

HAM Pro

Automate asset lifecycle processes from procurement to disposal

Automated Asset Lifecycle Workflows

  • Eliminate manual asset tracking with pre-built ServiceNow workflows
  • Automatically react to requests based on stock, transfers, or new purchases
  • Ensure certified disposal and donation with guided end-of-life processes
  • Track hardware in inventory, for loaners or leased environments

Data Normalization & Workspace Insights

  • Use the Hardware Asset Workspace to monitor requests, open POs, and pending transfers
  • Normalize over 125+ model classes with the hardware content service
  • Auto-fill warranty, vendor, and lifecycle data to reduce manual entry
  • Surface incident-prone or stale assets through performance dashboards

Cost Control & Compliance At Scale

  • Plan hardware refreshes with EOS/EOL insights to reduce business risk
  • Stay ahead of compliance with secure return and disposal tracking
  • Eliminate hardware waste through bundled tracking and proper recycling
  • Harmonize financial, procurement, and ITSM practices via HAM Pro

Automated Asset Lifecycle Workflows

  • Eliminate manual asset tracking with pre-built ServiceNow workflows
  • Automatically react to requests based on stock, transfers, or new purchases
  • Ensure certified disposal and donation with guided end-of-life processes
  • Track hardware in inventory, for loaners or leased environments
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Data Normalization & Workspace Insights

  • Use the Hardware Asset Workspace to monitor requests, open POs, and pending transfers
  • Normalize over 125+ model classes with the hardware content service
  • Auto-fill warranty, vendor, and lifecycle data to reduce manual entry
  • Surface incident-prone or stale assets through performance dashboards
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Cost Control & Compliance At Scale

  • Plan hardware refreshes with EOS/EOL insights to reduce business risk
  • Stay ahead of compliance with secure return and disposal tracking
  • Eliminate hardware waste through bundled tracking and proper recycling
  • Harmonize financial, procurement, and ITSM practices via HAM Pro
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Automated Asset Lifecycle Workflows

  • Eliminate manual asset tracking with pre-built ServiceNow workflows
  • Automatically react to requests based on stock, transfers, or new purchases
  • Ensure certified disposal and donation with guided end-of-life processes
  • Track hardware in inventory, for loaners or leased environments

Data Normalization & Workspace Insights

  • Use the Hardware Asset Workspace to monitor requests, open POs, and pending transfers
  • Normalize over 125+ model classes with the hardware content service
  • Auto-fill warranty, vendor, and lifecycle data to reduce manual entry
  • Surface incident-prone or stale assets through performance dashboards

Cost Control & Compliance At Scale

  • Plan hardware refreshes with EOS/EOL insights to reduce business risk
  • Stay ahead of compliance with secure return and disposal tracking
  • Eliminate hardware waste through bundled tracking and proper recycling
  • Harmonize financial, procurement, and ITSM practices via HAM Pro

SAM Pro

Licenses that work harder—automatically

Automated License Optimization

RapDev helps you reclaim licenses that are no longer used and redistribute them based on demand. These savings accumulate across departments, turning unused software into strategic efficiency.

Embedded Compliance Workflows

Mitigate risks by bringing license checks into the change process. RapDev integrates SAM Pro directly into your pipelines, enabling IT to flag and correct unlicensed usage before it becomes a liability.

Cross-Departmental Automation

Automate approvals, renewals, and fulfillment across procurement, HR, security, and GRC. RapDev builds workflows that are scalable and easy to maintain, freeing up IT resources and aligning processes.

Shadow IT Visibility

Uncover software duplication and rogue installs. RapDev helps you identify and normalize applications, empowering your team to make informed decisions and reduce costs across the board.

Automated License Optimization

RapDev helps you reclaim licenses that are no longer used and redistribute them based on demand. These savings accumulate across departments, turning unused software into strategic efficiency.

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Embedded Compliance Workflows

Mitigate risks by bringing license checks into the change process. RapDev integrates SAM Pro directly into your pipelines, enabling IT to flag and correct unlicensed usage before it becomes a liability.

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Cross-Departmental Automation

Automate approvals, renewals, and fulfillment across procurement, HR, security, and GRC. RapDev builds workflows that are scalable and easy to maintain, freeing up IT resources and aligning processes.

Watch Video

Shadow IT Visibility

Uncover software duplication and rogue installs. RapDev helps you identify and normalize applications, empowering your team to make informed decisions and reduce costs across the board.

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User-Friendly Software Access

Self-service is streamlined with automated provisioning built by RapDev. Users get what they need without delays, and IT can rest easy knowing requests are governed and tracked.

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Automated License Optimization

RapDev helps you reclaim licenses that are no longer used and redistribute them based on demand. These savings accumulate across departments, turning unused software into strategic efficiency.

Embedded Compliance Workflows

Mitigate risks by bringing license checks into the change process. RapDev integrates SAM Pro directly into your pipelines, enabling IT to flag and correct unlicensed usage before it becomes a liability.

Cross-Departmental Automation

Automate approvals, renewals, and fulfillment across procurement, HR, security, and GRC. RapDev builds workflows that are scalable and easy to maintain, freeing up IT resources and aligning processes.

Shadow IT Visibility

Uncover software duplication and rogue installs. RapDev helps you identify and normalize applications, empowering your team to make informed decisions and reduce costs across the board.

Dynamic Reclamation & Automated Provisioning

Smarter software. Less waste. More agility.

Dynamic Reclamation

Automatically recover underused software to reduce costs and free up licenses

Intelligent Provisioning

Provision software based on user roles, needs, or workflows—without IT bottlenecks

Eliminate Redundant Installs

Identify and reduce unnecessary installs that drain infrastructure and inflate spend

Data-Driven Decisions

Leverage insights on installs, usage, and trends to drive proactive planning and savings

Dynamic Reclamation

Automatically recover underused software to reduce costs and free up licenses

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Intelligent Provisioning

Provision software based on user roles, needs, or workflows—without IT bottlenecks

Button Text

Eliminate Redundant Installs

Identify and reduce unnecessary installs that drain infrastructure and inflate spend

Watch Video

Data-Driven Decisions

Leverage insights on installs, usage, and trends to drive proactive planning and savings

Button Text
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Dynamic Reclamation

Automatically recover underused software to reduce costs and free up licenses

Intelligent Provisioning

Provision software based on user roles, needs, or workflows—without IT bottlenecks

Eliminate Redundant Installs

Identify and reduce unnecessary installs that drain infrastructure and inflate spend

Data-Driven Decisions

Leverage insights on installs, usage, and trends to drive proactive planning and savings

RapDev’s ServiceNow Store applications and AI agents help enterprise teams accelerate operations by extending and enhancing the power of the Now Platform—driving greater efficiency across departments. Try them out for yourself on the ServiceNow Store.

Fast-track time to value and release software faster and more securely

4.95
+
CSAT Score
175
+
Product Certifications
90
+
Accreditations

RapDev is the Gold Standard for partners. It’s refreshing to work with people who know more than us and we can learn from. It's been a joy to work with them.

Matthew Gross
|
Manager - Enterprise Tools
,
Rite Aid
success story
Resources

We don’t believe in hoarding knowledge

We go further and faster when we collaborate. Geek out with our team of engineers on our learnings, insights, and best practices to unlock maximum value and begin your business transformation today.

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