What if an AI agent resolved your next outage before anyone noticed?




Built on Now Assist
Meet Arlo

Arlo by RapDev is a suite of AI Agents built to automate the busywork in ServiceNow—so your teams can focus on what matters. With 6+ smart agents and more coming, Arlo applies real engineering expertise to fix real problems like messy data, bloated queues, and content overload—fast.

Knowledge Management
Arlo for Knowledge Base
Writing and maintaining knowledge articles just got easier.
Arlo auto-generates article drafts from feedback and incidents, giving you a head start that aligns with your writing standards.
It also reviews existing content with AI-powered precision, flagging gaps, unclear language, and outdated info—so your knowledge base stays accurate, fresh, and useful.
Every agent is designed to solve real bottlenecks and improve how teams work.
_

ITSM | SecOps
Arlo for Risk & Mitigation
Security teams are drowning in alerts, but not all risks are created equal.
Arlo for Risk & Mitigation classifies incidents, prioritizes based on threat severity, and surfaces high-impact vulnerabilities.
With faster, smarter triage, your teams can respond to the right threats at the right time.

CMDB
Arlo for CI Deduplication
Your CMDB is only as useful as it is accurate.
Arlo for CI Deduplication scans your configuration items for duplicates and dirty data, automatically identifying redundancies and suggesting merges or cleanups.
By reducing clutter and inconsistencies, Arlo ensures your CMDB remains a reliable source of truth for downstream workflows.
With Arlo, you’re not just adding automation to ServiceNow —you’re unlocking the autonomous potential of your platform.
_

Knowledge Management
Arlo for Knowledge Base
Writing and maintaining knowledge articles just got easier.
Arlo auto-generates article drafts from feedback and incidents, giving you a head start that aligns with your writing standards.
It also reviews existing content with AI-powered precision, flagging gaps, unclear language, and outdated info—so your knowledge base stays accurate, fresh, and useful.
Ready to scale productivity without scaling headcount? Arlo's already on it.
_
Let’s get started
Ready to see Arlo in action? Connect with our engineers today for a demo.
We don’t believe in hoarding knowledge
We go further and faster when we collaborate. Geek out with our team of engineers on our learnings, insights, and best practices.


