ADT’s Onboarding & Automation Journey with ITOM, ITAM, & ITSM

Hear from ADT Director of Business Alignment David Barkhausen on how his team worked with RapDev to implement ITOM, ITAM, ITSM, and SPM. RapDev helped ADT set a solid CMDB foundation, automated requests, and built a custom application to onboard and offboard users, improving employee experience and cutting costs.