ADT’s Onboarding & Automation Journey with ITOM, ITAM, & ITSM
Hear from ADT Director of Business Alignment David Barkhausen on how his team worked with RapDev to implement ITOM, ITAM, ITSM, and SPM. RapDev helped ADT set a solid CMDB foundation, automated requests, and built a custom application to onboard and offboard users, improving employee experience and cutting costs.
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