ADT’s onboarding & automation journey with ITOM, ITAM, & ITSM
Streamlining IT operations and user onboarding through ServiceNow automation
Hear from ADT Director of Business Alignment David Barkhausen on how his team worked with RapDev to implement ITOM, ITAM, ITSM, and SPM. RapDev helped ADT set a solid CMDB foundation, automated requests, and built a custom application to onboard and offboard users, improving employee experience and cutting costs.
RapDev Introduces Arlo: The Agentic AI Assistant Built for ServiceNow
RapDev, a ServiceNow Elite engineering partner, today announced the launch of Arlo, an AI Agent for ServiceNow designed to transform how enterprises manage operational workflows, risk, and service delivery.
Arlo, by RapDev, is a suite of purpose-built AI Agents that tackle specific tasks to drive intelligence and productivity across your ServiceNow workflows.