_
_
navy blue arrow pointing right
ServiceNow Expertise

ITOM Health 

Avoid and solve service issues effectively

Event Management

Simplify event correlation and aggregation for your cloud and ephemeral workloads

Streamlined Event Correlation

Automatically correlate related alerts across microservices and containers to reduce noise and improve incident response.

Built for Ephemeral Workloads

Capture and process events from dynamic cloud-native environments, ensuring visibility despite scaling and changes.

ServiceNow-Centric Event Visibility

Ingest incidents and info-level events into ServiceNow to provide reliable, real-time platform health views and drive effective ITOM operations.

Streamlined Event Correlation

Automatically correlate related alerts across microservices and containers to reduce noise and improve incident response.

Button Text

Built for Ephemeral Workloads

Capture and process events from dynamic cloud-native environments, ensuring visibility despite scaling and changes.

Button Text

ServiceNow-Centric Event Visibility

Ingest incidents and info-level events into ServiceNow to provide reliable, real-time platform health views and drive effective ITOM operations.

Watch Video
Button Text
Button Text
Button Text

Streamlined Event Correlation

Automatically correlate related alerts across microservices and containers to reduce noise and improve incident response.

Built for Ephemeral Workloads

Capture and process events from dynamic cloud-native environments, ensuring visibility despite scaling and changes.

ServiceNow-Centric Event Visibility

Ingest incidents and info-level events into ServiceNow to provide reliable, real-time platform health views and drive effective ITOM operations.

AIOps

Proactively identify, predict, and resolve issues before they disrupt your environment

Smarter Operations with AIOps

Use machine learning to drive intelligent automation.
  • Detect anomalies and patterns in real time
  • Automate remediation workflows across your environment
  • Reduce manual intervention and alert fatigue
  • Optimize performance monitoring with predictive insights

Integrated with ITOM Modules

Leverage existing data to power proactive operations.
  • Connect AIOps with Event Management, CMDB, and more
  • Enhance visibility by centralizing signals from multiple sources
  • Turn raw data into contextual, actionable intelligence

Free Up Developer Time

Let teams focus on value—not firefighting.
  • Eliminate repetitive tasks through automated handling
  • Collaborate seamlessly within the ServiceNow platform
  • Shift from reactive to strategic problem-solving
  • Enable devs to focus on building, not fixing

Smarter Operations with AIOps

Use machine learning to drive intelligent automation.
  • Detect anomalies and patterns in real time
  • Automate remediation workflows across your environment
  • Reduce manual intervention and alert fatigue
  • Optimize performance monitoring with predictive insights
Button Text

Integrated with ITOM Modules

Leverage existing data to power proactive operations.
  • Connect AIOps with Event Management, CMDB, and more
  • Enhance visibility by centralizing signals from multiple sources
  • Turn raw data into contextual, actionable intelligence
Button Text

Free Up Developer Time

Let teams focus on value—not firefighting.
  • Eliminate repetitive tasks through automated handling
  • Collaborate seamlessly within the ServiceNow platform
  • Shift from reactive to strategic problem-solving
  • Enable devs to focus on building, not fixing
Watch Video
Button Text
Button Text
Button Text

Smarter Operations with AIOps

Use machine learning to drive intelligent automation.
  • Detect anomalies and patterns in real time
  • Automate remediation workflows across your environment
  • Reduce manual intervention and alert fatigue
  • Optimize performance monitoring with predictive insights

Integrated with ITOM Modules

Leverage existing data to power proactive operations.
  • Connect AIOps with Event Management, CMDB, and more
  • Enhance visibility by centralizing signals from multiple sources
  • Turn raw data into contextual, actionable intelligence

Free Up Developer Time

Let teams focus on value—not firefighting.
  • Eliminate repetitive tasks through automated handling
  • Collaborate seamlessly within the ServiceNow platform
  • Shift from reactive to strategic problem-solving
  • Enable devs to focus on building, not fixing

Modern ServiceOps

Gain the insight you need to operate with confidence

Unifying Fragmented Operations

Break down the silos in your cloud-native environment. With RapDev, unify your infrastructure, tools, and teams, making it easy to collaborate and execute across hybrid and multi-cloud setups. Standardize processes to eliminate inefficiencies and create seamless alignment between dev, ops, and support teams.

Modern ServiceOps in Action

Modernize your cloud operations with RapDev’s expertise. Automate critical workflows by integrating ServiceNow with your cloud and monitoring tools, cutting out repetitive tasks and boosting efficiency. Accelerate your operations by orchestrating workflows intelligently, aligning IT with modern delivery models like DevOps and Agile.

Powered by RapDev Expertise

Leverage RapDev’s expertise to drive real-time insights and automation across your entire ecosystem. Connect all key components of your cloud-native stack, empowering your teams to make fast, data-driven decisions. With streamlined reporting and optimized performance, RapDev ensures your environment scales smoothly and delivers measurable results.

Unifying Fragmented Operations

Break down the silos in your cloud-native environment. With RapDev, unify your infrastructure, tools, and teams, making it easy to collaborate and execute across hybrid and multi-cloud setups. Standardize processes to eliminate inefficiencies and create seamless alignment between dev, ops, and support teams.

Button Text

Modern ServiceOps in Action

Modernize your cloud operations with RapDev’s expertise. Automate critical workflows by integrating ServiceNow with your cloud and monitoring tools, cutting out repetitive tasks and boosting efficiency. Accelerate your operations by orchestrating workflows intelligently, aligning IT with modern delivery models like DevOps and Agile.

Button Text

Powered by RapDev Expertise

Leverage RapDev’s expertise to drive real-time insights and automation across your entire ecosystem. Connect all key components of your cloud-native stack, empowering your teams to make fast, data-driven decisions. With streamlined reporting and optimized performance, RapDev ensures your environment scales smoothly and delivers measurable results.

Watch Video
Button Text
Button Text
Button Text

Unifying Fragmented Operations

Break down the silos in your cloud-native environment. With RapDev, unify your infrastructure, tools, and teams, making it easy to collaborate and execute across hybrid and multi-cloud setups. Standardize processes to eliminate inefficiencies and create seamless alignment between dev, ops, and support teams.

Modern ServiceOps in Action

Modernize your cloud operations with RapDev’s expertise. Automate critical workflows by integrating ServiceNow with your cloud and monitoring tools, cutting out repetitive tasks and boosting efficiency. Accelerate your operations by orchestrating workflows intelligently, aligning IT with modern delivery models like DevOps and Agile.

Powered by RapDev Expertise

Leverage RapDev’s expertise to drive real-time insights and automation across your entire ecosystem. Connect all key components of your cloud-native stack, empowering your teams to make fast, data-driven decisions. With streamlined reporting and optimized performance, RapDev ensures your environment scales smoothly and delivers measurable results.

CMDB Cleanup & Automation

Optimize asset tracking and resource utilization

Data Accuracy & Consistency

Your CMDB is only as good as the data it holds. We help automate the cleanup process to ensure that your IT assets, relationships, and configurations are always up-to-date, driving accurate incident management and resource optimization.

Optimized Processes & Efficiency

Get rid of the clutter in your CMDB. With RapDev’s automated clean-up, we’ll help remove obsolete data and improve the flow of information, reducing errors and eliminating bottlenecks so your team can focus on delivering value, not managing outdated records.

Faster Incident Resolution

RapDev’s embedded automation transforms your CMDB into a powerhouse of data, enabling faster resolution of incidents and more accurate problem management. The right data, at the right time, empowers your teams to make smarter, quicker decisions.

Data Accuracy & Consistency

Your CMDB is only as good as the data it holds. We help automate the cleanup process to ensure that your IT assets, relationships, and configurations are always up-to-date, driving accurate incident management and resource optimization.

Button Text

Optimized Processes & Efficiency

Get rid of the clutter in your CMDB. With RapDev’s automated clean-up, we’ll help remove obsolete data and improve the flow of information, reducing errors and eliminating bottlenecks so your team can focus on delivering value, not managing outdated records.

Button Text

Faster Incident Resolution

RapDev’s embedded automation transforms your CMDB into a powerhouse of data, enabling faster resolution of incidents and more accurate problem management. The right data, at the right time, empowers your teams to make smarter, quicker decisions.

Watch Video
Button Text
Button Text
Button Text

Data Accuracy & Consistency

Your CMDB is only as good as the data it holds. We help automate the cleanup process to ensure that your IT assets, relationships, and configurations are always up-to-date, driving accurate incident management and resource optimization.

Optimized Processes & Efficiency

Get rid of the clutter in your CMDB. With RapDev’s automated clean-up, we’ll help remove obsolete data and improve the flow of information, reducing errors and eliminating bottlenecks so your team can focus on delivering value, not managing outdated records.

Faster Incident Resolution

RapDev’s embedded automation transforms your CMDB into a powerhouse of data, enabling faster resolution of incidents and more accurate problem management. The right data, at the right time, empowers your teams to make smarter, quicker decisions.

Site Reliability Ops

Maximize service reliability and efficiency

Ensure Service Health at Scale

Empower teams to keep services healthy, visible, and reliable with increased oversight across distributed services.

Track Performance Metrics

Monitor service-level objectives and error budgets in one place to ensure performance standards are met.

Automate & Accelerate Deployments

Automate change requests and policy-based approvals to speed up deployments while maintaining control.

Ensure Service Health at Scale

Empower teams to keep services healthy, visible, and reliable with increased oversight across distributed services.

Button Text

Track Performance Metrics

Monitor service-level objectives and error budgets in one place to ensure performance standards are met.

Button Text

Automate & Accelerate Deployments

Automate change requests and policy-based approvals to speed up deployments while maintaining control.

Watch Video
Button Text
Button Text
Button Text

Ensure Service Health at Scale

Empower teams to keep services healthy, visible, and reliable with increased oversight across distributed services.

Track Performance Metrics

Monitor service-level objectives and error budgets in one place to ensure performance standards are met.

Automate & Accelerate Deployments

Automate change requests and policy-based approvals to speed up deployments while maintaining control.

Cloud Cost Management

Gain complete cost visibility and control with automated spend analysis, scalable cloud governance, and real-time insights

Control Cloud Spend & Eliminate Waste

Gain visibility across SaaS, IaaS, and PaaS to optimize usage and reduce unnecessary costs.
  • Monitor hybrid cloud costs from a single dashboard
  • Automate spend analysis and generate trend forecasts
  • Normalize tags for simplified, accurate cost reporting

Automate & Scale Cloud Governance

Streamline cloud operations with automation and built-in compliance controls.
  • Run cloud tasks from the Now Platform® for full-stack automation
  • Route requests intelligently to the right teams
  • Mitigate software license risks with BYOL support

Make Smarter Decisions with Real-Time Insights

Leverage executive-level dashboards and AI-aware analytics to stay ahead.
  • Track spend performance with tailored reports and visualizations
  • Empower data-driven strategies for AI service optimization
  • Gain enterprise-wide visibility into cloud asset usage and trends

Control Cloud Spend & Eliminate Waste

Gain visibility across SaaS, IaaS, and PaaS to optimize usage and reduce unnecessary costs.
  • Monitor hybrid cloud costs from a single dashboard
  • Automate spend analysis and generate trend forecasts
  • Normalize tags for simplified, accurate cost reporting
Button Text

Automate & Scale Cloud Governance

Streamline cloud operations with automation and built-in compliance controls.
  • Run cloud tasks from the Now Platform® for full-stack automation
  • Route requests intelligently to the right teams
  • Mitigate software license risks with BYOL support
Button Text

Make Smarter Decisions with Real-Time Insights

Leverage executive-level dashboards and AI-aware analytics to stay ahead.
  • Track spend performance with tailored reports and visualizations
  • Empower data-driven strategies for AI service optimization
  • Gain enterprise-wide visibility into cloud asset usage and trends
Watch Video
Button Text
Button Text
Button Text

Control Cloud Spend & Eliminate Waste

Gain visibility across SaaS, IaaS, and PaaS to optimize usage and reduce unnecessary costs.
  • Monitor hybrid cloud costs from a single dashboard
  • Automate spend analysis and generate trend forecasts
  • Normalize tags for simplified, accurate cost reporting

Automate & Scale Cloud Governance

Streamline cloud operations with automation and built-in compliance controls.
  • Run cloud tasks from the Now Platform® for full-stack automation
  • Route requests intelligently to the right teams
  • Mitigate software license risks with BYOL support

Make Smarter Decisions with Real-Time Insights

Leverage executive-level dashboards and AI-aware analytics to stay ahead.
  • Track spend performance with tailored reports and visualizations
  • Empower data-driven strategies for AI service optimization
  • Gain enterprise-wide visibility into cloud asset usage and trends
RapDev’s ServiceNow Store applications and AI agents help enterprise teams accelerate operations by extending and enhancing the power of the Now Platform—driving greater efficiency across departments. Try them out for yourself on the ServiceNow Store.

Fast-track time to value and release software faster and more securely

4.95
+
CSAT Score
175
+
Product Certifications
90
+
Accreditations

RapDev is the Gold Standard for partners. It’s refreshing to work with people who know more than us and we can learn from. It's been a joy to work with them.

Matthew Gross
|
Manager - Enterprise Tools
,
Rite Aid
success story
Resources

We don’t believe in hoarding knowledge

We go further and faster when we collaborate. Geek out with our team of engineers on our learnings, insights, and best practices to unlock maximum value and begin your business transformation today.

Blogresources
Explore Resources