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Enhance ITAM & CMDB Data Quality with RapDev’s Asset & CI Insights Application

RapDev’s free Asset & CI Insights app benchmarks IT asset management (ITAM) and CMDB health, delivering deep visibility into data integrity, compliance, and orphaned records. With over 185,000 orphaned records identified across customer environments, the app helps IT teams proactively surface hidden issues, reduce risk, and optimize operations.

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Key Highlights

Dashboard displaying key asset management metrics and identified issues.

Comprehensive Data Benchmarking

Evaluate critical data elements across configuration items, asset utilization, and orphan management. Detect issues like duplicate serial numbers, malformed models, and broken references.

Automated Reporting & Dashboards

Automatically tag and categorize findings, generating detailed reports and dashboards to help teams prioritize and resolve data integrity issues efficiently.

Bar graphs showing company records with detrimental tags and broken references.
Bar chart displaying counts of identified orphan assets by category.

End-to-End Asset & CI Integrity Checks

Scan all assets and related tables—both OOTB and custom—to assess data integrity, utilization, and relationship accuracy. Identify orphaned records, broken references, and malformed entries to improve overall system reliability.

Watch a Demo

Asset & CI Insights by RapDev

Watch a short demo of RapDev’s Asset & CI Insights application in the ServiceNow Store, which enables you to identify and track metrics around duplicate, missing, or broken records and ensure an up-to-date and accurate CMDB, optimize resource utilization and spending, and reduce the time and effort required to manage assets and configurations.

ServiceNow Demos