Take ServiceNow Upgrades from Six Weeks to One with RapDev APO

In this session, RapDev’s Matt Morris shows how APO took a six-week ServiceNow upgrade cycle down to one week, and what it takes to get your own upgrades moving that fast.

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What we cover:

• Why traditional upgrade cycles take six weeks, and where most of that time actually goes
• How APO automates prep, testing, validation, and cleanup throughout the upgrade process
• What “upgrade in a week” actually looks like on a live instance
• Risk and rollback safeguards that keep speed from compromising stability
• Real trade-offs around testing coverage, automation, and control from an actual upgrade
• How to scope your next upgrade with APO from day one