ServiceNow ITAM Model Management

October 26, 2026

ServiceNow Essentials

Model management is often an afterthought in an ITAM implementation. It gets populated, but nobody takes full ownership, and with new hardware and software releasing constantly, teams can't keep up. Hear from RapDev's Jake McKenna on why models are the consistent data foundation for automation, compliance tracking, and lifecycle forecasting.

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Learn how persona-based models make the work manageable, how AI can enrich model data, how a phased approach keeps it from becoming overwhelming, and how automation lets asset managers maintain models without deep ServiceNow knowledge.

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