Blog

From our engineers' desks

A collection of insights, experiments, and thinking behind our creative engineering work.

October 29, 2026

Why Your ServiceNow Location Data Is a Ghost Map

Missing parents, coordinates, and location types quietly break your reports, your CMDB, and your audits

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February 12, 2025

Making ServiceNow CMDB Health Inclusion Rules Dynamic

Enhancing Flexibility with CMDB Inclusion Criteria

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February 5, 2025

Streamline Workflows and Boost Efficiency with ServiceNow Inbound Email Actions

Enhance efficiency with ServiceNow inbound email actions for seamless workflow automation

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January 28, 2025

Datadog Teams for Resource Association and Permission Management

Associate resources to and manage permissions from Datadog teams

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January 21, 2025

Maximizing Event Management’s Noise Reduction Features

Streamline alerts with ServiceNow EM to combat noise, boost focus, and enhance operational efficiency

January 15, 2025

Using Open Telemetry with Datadog

Integrating OpenTelemetry with Datadog for Seamless Observability and Monitoring

January 8, 2025

From First Call to Offer

Inside RapDev's Hiring Process to Find the Right Fit and Build a Stronger Team

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January 3, 2025

Dirty CMDB? Clean it up!

Preventing Duplicates, Orphans, and Stale Records with ServiceNow

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December 19, 2024

Cloud Security is a Data Problem

Transforming cloud security through data integration and machine learning

December 12, 2024

Now Assist Series: Connecting GenAI to External LLMs

Effortlessly Integrate External LLMs into ServiceNow

December 13, 2024

Optimizing Kubernetes Monitoring with Datadog

Holistic Kubernetes Observability: Beyond Basic Metrics

December 5, 2024

Now Assist Series: Accelerating Development with Code Generation

Unlock Increased Productivity and Precision with AI-Driven Code Suggestions

November 26, 2024

Enhance Red Hat Satellite Content Management through Observability

Ensure Compliance and Stability of Red Hat Linux environments with RapDev’s Red Hat Satellite Integration for Datadog

November 19, 2024

Automate CI Tagging with Tag Generator

Automate Key-Value tagging for complete visibility in ServiceNow

November 13, 2024

Enhancing Terraform with Datadog: New Metrics, Improvements, and More

Explore the latest Terraform integration updates: drift metrics, improved dashboard, token monitoring, and enhanced module support

November 7, 2024

Datadog Adopts RapDev's Secret Backend Utility

RapDev’s Secret Backend Utility is now with Datadog for future updates, allowing global users to contribute to secure secret management