RapDev
September 10, 2026
From Imposter to Engineer: Learning at RapDev
The journey from self-doubt to confidence in a culture built on learning
A collection of insights, experiments, and thinking behind our creative engineering work.
Robotic Process Automation with ServiceNow
Take automation to a new level, enabling you to accelerate workflows, minimize errors, and free up valuable human resources
Building Custom Applications on ServiceNow: When, Why, and How
Understanding when to build custom ServiceNow apps and how to do it effectively for streamlined operations and unique needs

Using Datadog Java Tracer to Collect Custom JMX Metrics
Dive into how you can use Datadog to collect custom JVM metrics at runtime, without the need for opening a JMX remote port
Now Assist Series: Introduction to Skill Kit
Build AI-driven features with Now Assist Skill Kit to streamline tasks and enhance workflows
AWS Discovery: Service Graph Connector vs Cloud Discovery
Compare Service Graph Connector vs. AWS Cloud Discovery to find the best tool for AWS visibility, cost, and setup efficiency
Unlock the Full Potential of Datadog with RapDev’s Managed Datadog
Learn how RapDev can help manage complex, growing Datadog environments
How to Leverage AI in Virtual Agent
Optimize IT service requests with ServiceNow Virtual Agent powered by generative AI
Making ServiceNow CMDB Health Inclusion Rules Dynamic
Enhancing Flexibility with CMDB Inclusion Criteria
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Streamline Workflows and Boost Efficiency with ServiceNow Inbound Email Actions
Enhance efficiency with ServiceNow inbound email actions for seamless workflow automation
Datadog Teams for Resource Association and Permission Management
Associate resources to and manage permissions from Datadog teams
Maximizing Event Management’s Noise Reduction Features
Streamline alerts with ServiceNow EM to combat noise, boost focus, and enhance operational efficiency
Using Open Telemetry with Datadog
Integrating OpenTelemetry with Datadog for Seamless Observability and Monitoring
From First Call to Offer
Inside RapDev's Hiring Process to Find the Right Fit and Build a Stronger Team

Dirty CMDB? Clean it up!
Preventing Duplicates, Orphans, and Stale Records with ServiceNow

Cloud Security is a Data Problem
Transforming cloud security through data integration and machine learning