Modern ServiceOps

DevOps, security, and operations teams often work toward conflicting goals: shipping code fast, reducing attack surface, and keeping production stable, which leaves organizations siloed and slow to resolve issues. RapDev breaks down Modern Service Ops, a framework that ties together DevOps, AIOps, and ChatOps on a foundation of clean CMDB and CSDM-compliant service modeling.

This video covers why building components in the right order matters more than doing everything at once, and how automating the pieces that don't require human judgment frees teams to focus on the collaboration that actually moves the needle.