What we’ve been working on, what’s piqued our interest, what we’re succeeding at, and where we think creative engineering is headed.
Accelerate development by using Now Assist to generate code, reduce errors, and improve delivery

How Real User Monitoring (RUM) can analyze frontend performance, capture session data, and identify issues
Accelerate incident remediation by using GenAI to detect issues, recommend actions, and automate resolution
Accelerate service mapping by generating consistent tags for CIs across your ServiceNow CMDB
RapDev is proud to announce it ranked #23 on Built In’s list of Best Startups to Work for in Boston

Improve efficiency by adopting DevOps workflows, automating pipelines, and strengthening release reliability
Dive deep into the technical landscape of GenAI and Now Assist on ServiceNow with RapDev’s engineering experts
How a leading British healthcare software provider improved visibility, performance, and incident resolution
How Toyota automated correlation and connected signals across systems with Datadog Watchdog AI/ML

Learn best practices and strategies to leverage ServiceOps with GenAI to unlock new value in IT operations
RapDev’s ServiceNow implementation streamlined IT management, achieving 86% reduction in configuration items
RapDev's SOC experts monitor your Datadog Cloud SIEM, ASM, SCA, and Cloud Security Management
RapDev is proud to have a spot on the 2024 Deloitte Technology Fast 500 list for the second consecutive year
How Coop Norway transformed their monitoring strategy, building an observability framework from the ground up
Discover best practices for using Cloud SIEM, investigating security alerts, and closing critical gaps

See how ServiceNow's Modern ServiceOps reduces downtime, enhances uptime, and boosts revenue
Learn how a global insurer automated repetitive tasks and streamlined workflows, saving 36k hours per year
Boston Consulting Group saved $1.3M and reduced MTTR by 60% through system consolidation

Learn how to leverage ServiceNow AI and GenAI to improve incident responses and reduce MTTR
Learn how to maximize observability ROI with a centralized strategy and strong foundations
Accelerate migration of custom AppDynamics metrics, standardizing dashboards, and improving visibility
Discover how a leading U.S. bank implemented DevSecOps by integrating security and automating key workflows
Learn how to monitor traffic prioritization, analyze policy metrics, and identify bottlenecks with Datadog
Learn how to gain insights into your collaboration tools, manage meeting metrics, and track license usage
Learn how to gain valuable insights into network efficiency, session health, and more