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ServiceNow Asset & CI Insights (ACI) by RapDev
Learn how RapDev's Asset & CI Insights surfaces broken, duplicate, and phantom CMDB data before it derails your operations
What we’ve been working on, what’s piqued our interest, what we’re succeeding at, and where we think creative engineering is headed.

Resolving Employee Requests with ServiceNow EmployeeWorks
Resolve employee requests by routing, escalating, and closing work automatically in ServiceNow

AI-Driven ServiceNow Delivery with RapDev's APO
Accelerate backlog delivery by clarifying requirements, building update sets, and routing work for engineer review

55 Hospitals, 4 Weeks, 0 Downtime: The AdventHealth Security Migration Story
RapDev migrated AdventHealth's SIEM and monitoring to Datadog in four weeks with zero downtime

AI Doesn't Fix Observability – It's a Force Multiplier
The tagging, telemetry, and governance prerequisites your team needs before AI can triage Datadog incidents

RapDev for Manufacturing Operations
RapDev unifies IT and OT observability across plant floors, edge devices, and cloud infrastructure

The Future of Cloud Security
How DevSecOps, AI, and unified platforms are redefining cloud security
Introducing RapDev's Agentic Platform Operator (APO): The Modern MSP for ServiceNow
Replace your offshore MSP with AI-driven ServiceNow delivery

RapDev's Free Pre-Sales Splunk Analysis
Know exactly what's worth migrating before you make a move to Datadog
AI & Datadog: A Three-Phased Approach to Monitoring and Security
How to see into your AI agents, secure them against attacks, and stay ahead of problems

Maturing a Threat Hunting Program on Datadog: From Ad-Hoc to Agentic
RapDev SOC Manager walks through a 5-level threat hunting maturity roadmap on Datadog

RapDev at Datadog's DASH 2026
RapDev's highlights from Datadog DASH 2026, including our fifth Partner of the Year win
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RapDev Wins Datadog Partner of the Year for Record Fifth Consecutive Year
RapDev earns unprecedented fifth straight win as Datadog's top North America partner and takes home Marketplace Partner of the Year
ServiceNow EmployeeWorks: Build Your Autonomous Workforce
Transform self-service into autonomous resolution with agentic AI in ServiceNow

RapDev Named to BBJ's List of Largest Software Developers in Massachusetts
RapDev ranks #17 among the state's top software developers

RapDev Launches Agentic Platform Operator (APO), a Governed AI Agent Platform for Operating ServiceNow at Scale
The semi-supervised managed offering lets AI agents handle the operational load while enterprises retain full oversight, policy control, and escalation authority
Agentic Platform Operator (APO)
Reduce operational overhead with governed AI execution

RapDev at ServiceNow's Knowledge 2026
Peek into our time at Knowledge 2026 in Las Vegas
Operationalize AIOps: Smarter Incident Response with ServiceNow AI
See how ServiceNow AI and RapDev turn event noise into coordinated, real-time incident resolution.
Migrate from Legacy Tools to Datadog Seamlessly
Learn how to modernize your observability stack with a migration approach built for speed and stability
Building a Modern Incident Response Model with Datadog and RapDev
Learn how to unify Datadog and ServiceNow for faster, AI-powered incident response

ServiceNow AI Use Cases
Leverage RapDev's purpose-built AI agents and workflows that make ServiceNow proactive, context-aware, and capable of resolving work autonomously
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RapDev Named to the Financial Times' List of Americas' Fastest Growing Companies
RapDev earns #96 among companies in the Western Hemisphere

Operationalize Datadog LLM
Gain visibility, control cost, and improve reliability for LLM-powered applications in production
Observing LLMs in Production with Datadog
Learn how to monitor, evaluate, and optimize LLM applications with Datadog to improve reliability and performance

RapDev Named to Inc.’s 2026 List of the Fastest-Growing Private Companies in the Northeast
RapDev earns #114 among the fastest-growing companies in the Northeast