We know that Zoom is an essential part of most organizations’ communication toolbox. The increasing reliance on video conferencing means that Zoom downtime or poor Zoom call quality can not only frustrate employees, but also hinder productivity. IT teams need a way to get ahead of Zoom issues to ensure seamless communication for users.
Monitor your Zoom accounts and optimize your licenseDownload Integration
Many organizations are operating in the dark when it comes to their Zoom infrastructure. That’s why our engineers built a Datadog integration for Zoom that helps IT teams quickly get the in-depth visibility they need. Our integration offers real-time alerts or notifications if there are Zoom audio issues. You can also track Zoom usage to help appropriately scale your communication infrastructure.
Once you enable the Zoom integration through the Datadog Marketplace, you’ll see pre-configured, customizable Datadog dashboards for high-level insights, call quality, geolocation, and rooms.
With Datadog’s alerts and notifications, you’ll know immediately when there’s a critical change in your Zoom infrastructure. This allows you to efficiently investigate and respond to potential issues before users are impacted. For example, you’ll be notified of a Zoom performance issue (like a device’s Zoom speaker not working) along with what caused the issue.
Our pre-configured Zoom dashboards track usage statistics like users, meetings, and meeting participants. You can see the total number of messages, calls, images, and emojis sent and received over Zoom. This usage data helps you understand where you might need to invest more in your communication infrastructure to deliver better service quality to users.