Building a Modern Incident Response Model with Datadog and RapDev

In this webinar, RapDev Solutions Architect Logan Rohloff and Datadog's Curtis Maher walk through how to build a modern incident response model using Datadog and ServiceNow.

• Reduce alert noise with intelligent correlation and grouping
• Unify observability and ITSM into a single source of truth
• Automate triage and page the right responder with full context
• Leverage AI to investigate and speed up remediation
• Run postmortems and follow-up tasks to prevent repeat incidents
• Use cross-incident analytics to track MTTR and drive continuous improvement

Whether you're dealing with manual troubleshooting, siloed tools, or reactive postmortems, this session covers the full incident lifecycle from detection to resolution. Watch to see how teams go from noisy, fragmented workflows to a streamlined, AI-assisted response program.