
ServiceNow
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ServiceNow Asset & CI Insights (ACI) by RapDev
Learn how RapDev's Asset & CI Insights surfaces broken, duplicate, and phantom CMDB data before it derails your operations
What we’ve been working on, what’s piqued our interest, what we’re succeeding at, and where we think creative engineering is headed.
Re-Engineering Envision’s SPM to Align Strategy & Execution
Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance
Build Your AI Foundations on ServiceNow
Get a clear blueprint for implementing real ServiceNow AI today and scaling toward agentic automation
RapDev Ranked 4th on The Boston Globe’s 2025 Top Places to Work
RapDev earns recognition from The Boston Globe for its culture of innovation, growth, and employee dedication
Transforming Security Operations with Managed SOC Expertise
RapDev's SOC experts monitor your Datadog Cloud SIEM, ASM, SCA, and Cloud Security Management
Transforming Observability Operations with RapDev’s Managed Datadog Expertise
Optimizing performance, reducing costs, and strengthening governance through proactive Datadog platform management
Migrate Seamlessly from Legacy Tools to Datadog with RapDev
Seamlessly migrate from Splunk, New Relic, and more to Datadog with expert tips for a faster, low-risk transition
Cut Service Delays with Virtual Agent & Now Assist
Accelerate resolution by using Virtual Agent & Now Assist to automate requests & improve workflows

How Wawa Maximizes Observability ROI with Datadog
Discover how Wawa turned platform hygiene into proactive monitoring and delivered observability ROI
Smarter Vulnerability Response in 12 Weeks at Sallie Mae
How Sallie Mae accelerated risk-based vulnerability management with ServiceNow Vulnerability Response

Transforming Airline Reliability with Datadog & RapDev
How a global airline implements observability across environments, resulting in 3-day MTTR cut to 3 hours
Transforming Portfolio Planning with Sentiment-Driven Insights
See how SPM helps organizations connect strategic planning to operational outcomes
Transforming Healthcare Operations with AI & Automation
Leverage AI and automation in operations, secure data, and embed compliance into every workflow

Why RapDev? Hear it from Our Team
Team RapDev shares why they love being part of a culture built on engineering excellence and transparency

Scaling Hardware Asset Lifecycles with Self-Service HAM
RapDev helped Baird automate asset lifecycles, normalize vendor data, and deliver real-time visibility
Cutting Through the Noise: Scaling Security the Smart Way
How Beyond Finance enhanced security operations by using Datadog to filter noise and improve detection
RapDev Joins The Synechron Family
Synechron acquires 3 firms, creating largest global ServiceNow practice in the financial services sector
Align Strategy to Delivery Fast with ServiceNow SPM
Accelerate strategic execution with Strategic Portfolio Management and connect demand, resources, and delivery

ServiceNow Digital End-User Experience Monitoring (DEX)
Discover how DEX helps you customize, configure, and deliver exception employee experiences at scale

Common Service Data Model (CSDM) in ServiceNow
Learn the fundamentals of the Common Service Data Model (CSDM) and its structure, relationships, and role

Real User Monitoring
Explore how Datadog RUM delivers full visibility into user journeys across web and mobile apps

Strategic Portfolio Management (SPM)
Align strategy, resources, and execution with ServiceNow Strategic Portfolio Management (SPM)
Optimize Datadog at Scale with RapDev's Managed Datadog
Improve observability by using Managed Datadog to reduce cost, streamline operations, and improve reliability
How Toolstation Streamlined E-Commerce Monitoring with Datadog
Learn how Toolstation consolidated 3 monitoring tools into Datadog to cut $251K in costs
Fix Your Hardware Catalog in ServiceNow
Learn how a substitution-based approach can simplify hardware catalog management in ServiceNow
ServiceNow Agentic AI Implementation
Enable efficiency by automating decisions, orchestrating workflows, and improving performance with Agentic AI