AECOM's SPM Playbook: From Fragmented Tools to One Source of Truth

August 21, 2026

ServiceNow Webinars

In this webinar, experts from AECOM and RapDev walk through how they deployed ServiceNow SPM end-to-end in under 15 weeks. You'll hear directly from the team that did it: what the build looked like, where the complexity was, and what it took to go live with full portfolio visibility from day one.

What we'll cover:

  • How AECOM replaced fragmented tools with a single SPM workflow spanning idea intake, demand management, and project tracking
  • The five project work types they configured and why each one mattered
  • How they automated approval routing across the full project lifecycle
  • How they kept financial data current during the transition with a live Smartsheet sync
  • What changed for AECOM's portfolio visibility, approval speed, and project governance after go-live

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