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Datadog Expertise

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Datadog

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RapDev & Datadog Overview

Explore how RapDev accelerates Datadog adoption, improves monitoring maturity, and accelerates time to value

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Achieve true end-to-end monitoring and accelerate time-to-value on your observability investments

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Datadog

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Deploying Monitoring as Code with oneZero

How oneZero deployed Datadog to standardize configurations, improve visibility, and strengthen reliability

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Datadog

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Reducing Costs & Noise with a Splunk-to-Datadog Migration

RapDev’s migration from Splunk to Datadog ensured an on-spec and on-budget migration in a 6 month timeframe

Security & Managed SOC

Quickly and seamlessly implement Cloud SIEM, ASM, SCA, and Cloud Security Posture Management to power a modern DevSecOps strategy

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Datadog

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Transforming Security Operations with Managed SOC Expertise

RapDev's SOC experts monitor your Datadog Cloud SIEM, ASM, SCA, and Cloud Security Management

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Apply AI across observability, from LLM monitoring to intelligent incident analysis and response

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Datadog

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Operationalize AI with Datadog Bits AI SRE

Reduce incident response time and eliminate operational friction with AI-powered SRE

Managed Services

Maximize Datadog’s impact with RapDev’s fully managed, hands-on observability and security solutions

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Datadog

Featured

Transforming Observability Operations with RapDev’s Managed Datadog Expertise

Optimizing performance, reducing costs, and strengthening governance through proactive Datadog platform management

Governance & Cost Optimization

Uplevel your observability and increase the value you get from Datadog

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Datadog

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How Wawa Maximizes Observability ROI with Datadog

Discover how Wawa turned platform hygiene into proactive monitoring and delivered observability ROI

DevOps, SRE, & Maturity

Strengthen your Datadog environment with a Maturity-Focused approach

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Datadog

Featured

Datadog Observability Maturity Assessment Workshop with RapDev

Assess observability maturity by reviewing Datadog usage, identifying gaps, and defining a roadmap

Incident Management

Transform data into high-confidence, actionable incidents using AI-driven detection, clear ownership models, and automated remediation

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Datadog

Featured

Implementing Centralized Monitoring & Incident Management at BCG

How BCG reduced recovery times and improved incident management during their cloud migration

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RapDev is proud to offer more Datadog Marketplace integrations than any other partner

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ServiceNow Overview

RapDev is an Elite ServiceNow Partner focused on accelerating time to value on ITx suite implementations

Agentic AI & AI Governance

Deploy and scale production-ready agentic AI to automate workflows and accelerate ServiceNow outcomes
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ServiceNow Agentic AI Implementation

Enable efficiency by automating decisions, orchestrating workflows, and improving performance with Agentic AI

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Discover infrastructure and service dependencies to power reliable operations
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Reclaiming Visibility & Uptime with ServiceNow

RapDev helped a UK-based Global Retailer reduce critical warehouse application incidents by 85%

ITOM Health

Detect, correlate, and resolve service issues before they impact operations
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ADT’s Onboarding & Automation Journey with ITOM, ITAM, & ITSM

Learn how ADT set up a CMDB foundation, automated requests, and built a custom app to onboard/offboard users

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Manage software, hardware, and cloud assets through a single platform
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Scaling Hardware Asset Lifecycles with Self-Service HAM

RapDev helped Baird automate asset lifecycles, normalize vendor data, and deliver real-time visibility

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Connect demand, delivery, and investment decisions directly to business strategy
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ServiceNow

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Re-Engineering Envision’s SPM to Align Strategy & Execution

Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance

Enterprise Architecture

Connect your technology landscape to business strategy to optimize investments, reduce risk, and accelerate modernization
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ServiceNow

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Re-Engineering Envision’s SPM to Align Strategy & Execution

Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance

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Accelerate engineering workflows and modern service delivery
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CI/CD Automation & Cutting Investigation Time for Northern Trust

How Northern Trust reduced change request time, regained developer time, and increased ServiceNow ROI

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Bring order to your CMDB with automation, accuracy, and actionable insights
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Improving CMDB Data Quality for a National Healthcare Provider

How RapDev's Asset & CI Insights app uncovered critical data gaps in a leading healthcare provider's CMDB

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Smarter Vulnerability Response in 12 Weeks at Sallie Mae

How Sallie Mae accelerated risk-based vulnerability management with ServiceNow Vulnerability Response

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Solve real engineering problems with automation and AI
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The Journey to Automate Everything for a Global Insurance Company

Learn how a global insurer automated repetitive tasks and streamlined workflows, saving 36k hours per year

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Datadog

July 22, 2026

Implementing Datadog Cloud Security Posture Management

Best practices for implementing Datadog Cloud Security Posture Management without the noise

Datadog

July 8, 2026

Four Ways to Secure Your Datadog Organization Settings

Four quick wins that tighten access control, reduce your attack surface, and make life easier for your users.

RapDev

May 19, 2026

Building Internal Tools That Stick

Ship outcomes, prioritize usability, allow expert overrides, and involve users early to earn adoption.

Agentic AI Posts

Latest posts on the topic of Agentic AI

ServiceNow

July 30, 2026

Not Every ServiceNow AI Problem Needs an AI Agent

How we auto-generated KB articles from incident clusters using Now Assist skills, no agent required

ServiceNow

July 14, 2026

An Agentic Self-Healing Incident Pipeline Powered by Now Assist

Transforming resolved incidents into actionable, high-value knowledge with the power of Now Assist

Datadog

RapDev

June 16, 2026

RapDev’s DASH 2026 Highlights & Takeaways

A look at RapDev's biggest DASH yet: five consecutive Partner of the Year wins and much more

Managed Services Posts

Latest posts on the topic of Managed Services

Datadog

March 17, 2026

What Happens After Your Datadog Implementation?

How continuous optimization protects cost, governance, and performance after go-live

Datadog

March 5, 2026

Behind the Keyboard: A Day in the Life of a SOC Analyst

How SOC analysts cut through noise with Datadog signals, log correlation, and workflow automation

Datadog

February 17, 2026

Building a Detection Engineering Practice to Scale

A SOC manager’s perspective on operationalizing detection-as-code across clients

CMDB Posts

Latest posts on the topic of CMDB

ServiceNow

August 10, 2026

The Hidden Reason Your ServiceNow Discovery Is Failing

Most companies still run on-premise infrastructure, and this discovery problem is rarely talked about.

ServiceNow

RapDev

May 29, 2024

RapDev at Knowledge 2024: Insights and Highlights

Discover how RapDev made waves at ServiceNow's Knowledge 2024 with 2 expo booths, 3 packed speaking sessions, and an epic happy hour.

ServiceNow

June 25, 2026

Certifying Your CMDB Service Mapping Data

How Service Mapping Certification improves CI association accuracy and CMDB data quality

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About RapDev

RapDev is powered by a team of experienced, U.S. based engineers focused on redefining service operations through AI, automation, and modern observability.

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I cannot stress it enough that I feel so privileged to work at RapDev and can't wait to start my day every day.
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Press

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2026

RapDev Expands Into APAC, Extending Global Datadog Footprint

RapDev brings its award-winning Datadog practice to Asia-Pacific

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2026

RapDev Wins Datadog Partner of the Year for Record Fifth Consecutive Year

RapDev earns unprecedented fifth straight win as Datadog's top North America partner and takes home Marketplace Partner of the Year

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August 13, 2026

Building a Modern Incident Response Model with Datadog and RapDev

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August 18, 2026

AI Summit Dallas

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Irving Convention Center

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Managed Datadog

How RapDev's Managed Datadog service reduces cost, improves governance, helps grow your team's Datadog expertise

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Datadog Incident Management

How RapDev helps teams respond faster, reduce noise, and scale incident management in Datadog

Reference Docs

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Reference Docs

DevOps Flow Diagram Example

Visualize DevOps processes by mapping workflows, defining responsibilities, and improving team collaboration

ServiceNow

Reference Docs

ChatOps - Symphony Bot Integration Flow

Improve collaboration by integrating Symphony ChatOps with ServiceNow to automate workflows

Videos

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Datadog

Videos

Managed Datadog

How RapDev's Managed Datadog service reduces cost, improves governance, helps grow your team's Datadog expertise

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Datadog Incident Management

How RapDev helps teams respond faster, reduce noise, and scale incident management in Datadog

Case Studies

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Datadog

Case Studies

Migrating Healthcare Observability from Splunk to Datadog

Learn how a healthcare platform cut log noise by 65% and secured PHI/PII with Datadog

ServiceNow

Case Studies

Accelerating Service Desk Productivity with Now Assist for Rooms To Go

Learn how Rooms To Go partnered with RapDev to hit 76% bot containment with Now Assist

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ServiceNow

Solution Briefs

EmployeeWorks

Automate ServiceNow HR workflows with AI-driven task management

ServiceNow

Solution Briefs

Asset & CI Insights: Periodic CMDB and ITAM Monitoring

RapDev's free, periodic-scan app covers CMDB detection and ITAM analysis for your ServiceNow instance

Press Releases

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RapDev

Press Releases

RapDev Expands Into APAC, Extending Global Datadog Footprint

RapDev brings its award-winning Datadog practice to Asia-Pacific

Datadog

Press Releases

RapDev Wins Datadog Partner of the Year for Record Fifth Consecutive Year

RapDev earns unprecedented fifth straight win as Datadog's top North America partner and takes home Marketplace Partner of the Year

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Hear experiences and lessons learned from RapDev & ServiceNow's customers on their journeys to adopting ServiceNow across their organizations

July 22, 2026

Operationalizing ServiceNow AI Control Tower

Learn how to operationalize ServiceNow AI Control Tower with lifecycle workflows, risk-based controls, and KPIs that prove value

ServiceNow

June 26, 2026

Introducing RapDev's Agentic Platform Operator (APO): The Modern MSP for ServiceNow

Replace your offshore MSP with AI-driven ServiceNow delivery

ServiceNow

June 5, 2026

ServiceNow EmployeeWorks: Build Your Autonomous Workforce

Transform self-service into autonomous resolution with agentic AI in ServiceNow

ServiceNow

April 24, 2026

Operationalize AIOps: Smarter Incident Response with ServiceNow AI

See how ServiceNow AI and RapDev turn event noise into coordinated, real-time incident resolution.

ServiceNow

March 24, 2026

Secure Agentic AI Remote Diagnostics and Remediation

Drive measurable operational AI impact inside ServiceNow

ServiceNow

February 27, 2026

Governing AI on ServiceNow - A Practical Intro to AI Control Tower

Operationalizing AI Governance in ServiceNow

ServiceNow

January 28, 2026

Enable Executive-Ready Retail Ops Insights

AI-Powered Retail Ops insights for leaders

ServiceNow

December 11, 2025

Build Your AI Foundations on ServiceNow

Get a clear blueprint for implementing real ServiceNow AI today and scaling toward agentic automation

ServiceNow

November 7, 2025

Cut Service Delays with Virtual Agent & Now Assist

Accelerate resolution by using Virtual Agent & Now Assist to automate requests & improve workflows

ServiceNow

October 1, 2025

Align Strategy to Delivery Fast with ServiceNow SPM

Accelerate strategic execution with Strategic Portfolio Management and connect demand, resources, and delivery

ServiceNow

August 29, 2025

Fix Your Hardware Catalog in ServiceNow

Learn how a substitution-based approach can simplify hardware catalog management in ServiceNow

ServiceNow

August 8, 2025

Fix CMDB & Asset Chaos with Agentic AI

Learn how to leverage ServiceNow’s Agentic AI to intelligently fill in hardware asset gaps

ServiceNow

June 4, 2025

Unlock the Power of ServiceOps with RapDev & ServiceNow

Learn how ServiceOps practices improve reliability by unifying observability, workflows, and reducing effort

ServiceNow

May 30, 2025

Meet Arlo: AI Agents Purpose Built for ServiceNow

Arlo, by RapDev, is a suite of AI Agents that tackle specific tasks across your ServiceNow workflows

ServiceNow

April 3, 2025

Join the ServiceOps Revolution: Smarter, Faster, AI-Powered

Explore how AI is revolutionizing ServiceOps, boosting productivity, efficiency, and team collaboration

ServiceNow

February 28, 2025

Use AI to Automate CI Deduplication

Discover how you can quickly clean up duplicate CIs in your CMDB with Agentic AI

ServiceNow

December 12, 2024

Introducing Automation with GenAI for ServiceNow

Dive deep into the technical landscape of GenAI and Now Assist on ServiceNow with RapDev’s engineering experts

ServiceNow

September 26, 2024

Modern ServiceOps with Automation, AI, & ITOM

Learn how AI-driven automation and GenAI models revolutionize service delivery and reduce MTTR

ServiceNow

July 15, 2024

Unlocking Peak Service Availability & Reducing Noise

Utilize AIOps and Event Management in ServiceNow to maintain uptime and reduce noise

ServiceNow

July 15, 2024

Dynamic Visibility for IT with Service Mapping

Leverage Service Mapping to improve decision-making, resource utilization, and build resilient operations

ServiceNow

May 22, 2024

CSDM as Code: A Practical Session for ServiceNow Engineers

Learn CSDM as Code by exploring workflows, understanding automation patterns, and improving CMDB consistency

ServiceNow

June 9, 2023

Linking DevOps with AIOps using ServiceNow

Connect DevOps pipelines with AIOps insights to accelerate issue resolution and gain governance

ServiceNow

February 22, 2023

Lean into DevOps

Learn how your organization can improve pipeline performance, increase service availability, and accelerate innovation

ServiceNow

August 1, 2022

now.yaml for Declarative Services in CMDB

Learn how RapDev’s now.yaml solution impacts cloud-native microservices management

ServiceNow

June 10, 2022

Tag-Based AIOps for Cloud-Native Applications

Learn how to leverage tags and AIOps for better visibility into cloud-native applications

ServiceNow

April 7, 2022

Low-Overhead Microservices Operations

See how ServiceNow helps manage modern microservices with real-time visibility and automation

ServiceNow

June 8, 2021

The ServiceNow IT Experience Podcast

Hear industry insights from RapDev’s founder about the state of DevOps and IT Operations

ServiceNow

January 7, 2020

ServiceNow DevOps Podcast

Hear insights from RapDev's founder on ServiceNow DevOps, IT operations, and more

ServiceNow

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Blog

The Hidden Reason Your ServiceNow Discovery Is Failing

Most companies still run on-premise infrastructure, and this discovery problem is rarely talked about.

ServiceNow

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The Role of DevOps Change Velocity in AIOps

Learn how DevOps Change Velocity enhances ServiceNow AIOps to drive continuous improvement

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Resources

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EmployeeWorks

Automate ServiceNow HR workflows with AI-driven task management

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Accelerating Service Desk Productivity with Now Assist for Rooms To Go

Learn how Rooms To Go partnered with RapDev to hit 76% bot containment with Now Assist

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