ServiceNow
September 16, 2026
Meet APO: Onshore ServiceNow Ops, With AI in the Loop
Get managed ServiceNow operations with onshore expertise and AI-powered automation
A collection of insights, experiments, and thinking behind our creative engineering work.

Enhance Your ServiceNow Documentation
What new functionality did you build? What updates did you make to the system?

Crafting Good Code - The Function
Crafting good functions is fundamental to crafting good code.

Zero to Hero: My Journey with ServiceNow
As a ServiceNow engineer from a non-traditional background, the past year has been a journey of growth and learning for me.

Service Portal Dependencies
One of ServiceNow’s greatest strengths is its flexibility and the creation of nearly limitless possibilities.

Easing into Auto-Approvals
Fears can be directly addressed with a data-driven approach to change evaluation and approval.

From Customer to Consultant
Every ServiceNow configuration has a business objective behind it.

Datadog Network Device Monitoring: Configuration & Troubleshooting
Configurations needed for Datadog’s NDM and how the integrated ‘snmpwalk’ command will simplify the testing process.

A Layered Approach to Populating the CSDM
What if the conversation was treated like a scripted process with options and decision trees?
Ping Probe
Execute the ping command from our ServiceNow instance and receive a response in seconds!
Exploring DASH2023: Memorable Highlights
Think beyond the series of dull talks, generic workshops, and obligatory networking.

Introducing Datadog Platform Co-Pilot, by RapDev
Designed to elevate your Datadog deployment with actionable information and insights.

Get the Most Out of Your Spacelift Investment
Make sure deployments are completed successfully and have proper governance.
The RapDev Veeam Integration
Optimize performance in remote office or large scale enterprise deployments.

Assume Nothing: Data Foundations in ServiceNow
Implementing or extending ServiceNow has a lot in common with building a house.
Bridging the gap with the IBM Cloud integration from RapDev
Elevate your cloud monitoring & observe every layer of complex IBM Cloud environments