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RapDev + AECOM Webinar

AECOM's SPM Playbook: From Fragmented Tools to One Source of Truth

Thursday

Aug 20, 2026

August 20, 2026 1:30 PM

-

August 20, 2026 2:30 PM

ET

Online (Zoom)

Webinar

Managing hundreds of projects across SharePoint, Smartsheets, and spreadsheets wasn't scaling. AECOM needed a single place to capture ideas, route demand, track projects, and report on spend, without a multi-year implementation.

Don't Miss the Expert Session

In this webinar, experts from AECOM and RapDev walk through how they deployed ServiceNow SPM end-to-end in under 15 weeks. You'll hear directly from the team that did it: what the build looked like, where the complexity was, and what it took to go live with full portfolio visibility from day one.

What we'll cover:

  • How AECOM replaced fragmented tools with a single SPM workflow spanning idea intake, demand management, and project tracking
  • The five project work types they configured and why each one mattered
  • How they automated approval routing across the full project lifecycle
  • How they kept financial data current during the transition with a live Smartsheet sync
  • What changed for AECOM's portfolio visibility, approval speed, and project governance after go-live

In this webinar, experts from AECOM and RapDev walk through how they deployed ServiceNow SPM end-to-end in under 15 weeks. You'll hear directly from the team that did it: what the build looked like, where the complexity was, and what it took to go live with full portfolio visibility from day one.

What we'll cover:

  • How AECOM replaced fragmented tools with a single SPM workflow spanning idea intake, demand management, and project tracking
  • The five project work types they configured and why each one mattered
  • How they automated approval routing across the full project lifecycle
  • How they kept financial data current during the transition with a live Smartsheet sync
  • What changed for AECOM's portfolio visibility, approval speed, and project governance after go-live

Speakers

Michael Scalia

ServiceNow Engineering Manager

RapDev

Jim Roche

Dr. Project Management

AECOM