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ServiceNow
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AI Agents: Getting Started
Start with high-impact, low-risk use cases to build and AI agents
What we’ve been working on, what’s piqued our interest, what we’re succeeding at, and where we think creative engineering is headed.
Building a Modern Incident Response Model with Datadog and RapDev
Learn how to unify Datadog and ServiceNow for faster, AI-powered incident response

ServiceNow AI Use Cases
Leverage RapDev's purpose-built AI agents and workflows that make ServiceNow proactive, context-aware, and capable of resolving work autonomously
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RapDev Named to the Financial Times' List of Americas' Fastest Growing Companies
RapDev earns #96 among companies in the Western Hemisphere

Operationalize Datadog LLM
Gain visibility, control cost, and improve reliability for LLM-powered applications in production
Observing LLMs in Production with Datadog
Learn how to monitor, evaluate, and optimize LLM applications with Datadog to improve reliability and performance

RapDev Named to Inc.’s 2026 List of the Fastest-Growing Private Companies in the Northeast
RapDev earns #114 among the fastest-growing companies in the Northeast
Secure Agentic AI Remote Diagnostics and Remediation
Drive measurable operational AI impact inside ServiceNow

RapDev Ranks #15 on Boston Globe’s Fastest Growing Companies List
RapDev recognized for sustained and continued business growth and momentum
Operationalize AI with Datadog Bits Investigation
Reduce incident response time and eliminate operational friction with Bits Investigation

ServiceNow Store: CSDM as Code
Learn how RapDev uses YAML and Git to register microservices, automate CMDB, and power tag-based mapping

ServiceNow Store: Tag Generator
Explore how RapDev’s integration enables teams to automatically generate CI tags
RapDev for Financial Services
How financial services firms use Datadog to modernize monitoring while meeting strict regulatory demands

RapDev for Financial Services
How RapDev’s financial services customers use ServiceNow to strengthen compliance, security, and operational resilience
RapDev for Retail
How RapDev’s retail customers use Datadog to monitor distributed systems, stores, and digital platforms in real time

RapDev for Healthcare
Healthcare orgs risk sensitive data by relying on legacy tech and lacking modern observability
Inside RapDev’s Internal AI System
Founder Tameem Hourani shares how RapDev leverages AI agents to unify data, streamline delivery, and boost efficiency
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RapDev Wins Datadog Innovation in Services Award
RapDev recognized for delivering scalable and innovative service models

AI Control Tower
Turn AI experimentation into governed, production-ready capability across your enterprise

Powering Financial Services with Datadog & RapDev
End-to-end visibility, resilience, and cost-efficient observability for always-on financial platforms
Governing AI on ServiceNow - A Practical Intro to AI Control Tower
Operationalizing AI Governance in ServiceNow
Successful AI in Production with Bits AI SRE
Building the observability foundation required for AI to reason across your stack

Datadog Observability Maturity
How teams progress through observability maturity with Datadog
Implementing Detection as Code in Datadog
Scaling detection engineering in Datadog with detection as code, git workflows, and operational guardrails
Enable Executive-Ready Retail Ops Insights
AI-Powered Retail Ops insights for leaders
Powering Reliable Healthcare Operations with Datadog & RapDev
RapDev modernizes healthcare observability across apps and infrastructure for HIPAA-regulated environments