Introducing RapDev's Agentic Platform Operator (APO): A ServiceNow Enablement Session
The traditional offshore MSP model costs too much and delivers too little. APO is RapDev's Agentic Platform Operator - a managed service that uses AI to handle your ServiceNow backlog faster and cheaper, without sacrificing quality.
In this live demo session, watch a real story get picked up, clarified, built, tested, and routed for engineer review - all without manual handoffs or offshore delays.
What you'll learn:
- How APO picks up and executes backlog stories autonomously
- How it asks the right clarifying questions via Slack or email before building
- How automated testing catches issues before a RapDev engineer reviews
- Why APO doesn't require Now Assist licenses or additional ServiceNow tokens
- How RapDev stays accountable to response and resolution SLAs throughout
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