ServiceNow Spotlight

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RapDev Events & Webinars

ServiceNow events

ServiceNow

Live Event

Oct 20, 2026

World Forum London

London

ExCel

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ServiceNow

Live Event

Oct 20, 2026

Cocktails and Conversations London

London

Waterfront Street Kitchen & Bar

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ServiceNow

Live Event

Oct 21, 2026

SNUG Columbus

Columbus

The Conference Center at OCLC

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Spotlight Sessions

Curated content showcasing platform insights, product demos, customer stories, and more. No fluff—just actionable takeaways to help you go further, faster.

ServiceNow

Video

AI Agents: Getting Started

Start with high-impact, low-risk use cases to build and AI agents

ServiceNow

Video

Deterministic, Agentic, or Hybrid: Finding Where Now Assist Fits in Your Use Case

Watch RapDev's engineers share real lessons from building deterministic, agentic, and hybrid AI solutions on ServiceNow

ServiceNow

Video

ServiceNow Asset & CI Insights (ACI) by RapDev

Learn how RapDev's Asset & CI Insights surfaces broken, duplicate, and phantom CMDB data before it derails your operations

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AI-Driven Solutions

Quick, easy-to-digest resources highlighting key solutions, integrations, and value points to get you up to speed in no time.

Solution briefs

Success Stories

Real-world success stories where RapDev’s solutions have driven impactful results for ServiceNow customers. Get inspired by what we’ve achieved together.

ServiceNow

Case Study

AI-Driven Self-Healing Incident Operations for CareSource

Discover how CareSource was able to automate incident triage and reduce operational costs with Now Assist

ServiceNow

Case Study

Unifying 100s of Projects Under One SPM Platform for AECOM

Learn how RapDev helped AECOM consolidate 100+ projects under one ServiceNow SPM platform in 15 weeks

Thumbnail graphic for the resource 'Accelerating Service Desk Productivity with Now Assist for Rooms To Go'

ServiceNow

Case Study

Accelerating Service Desk Productivity with Now Assist for Rooms To Go

Learn how Rooms To Go partnered with RapDev to hit 76% bot containment with Now Assist

ServiceNow

Case Study

Re-Engineering Envision’s SPM to Align Strategy & Execution

Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance

ServiceNow

Case Study

Smarter Vulnerability Response in 12 Weeks at Sallie Mae

How Sallie Mae accelerated risk-based vulnerability management with ServiceNow Vulnerability Response

Thumbnail graphic for the resource 'Scaling Asset Lifecycles with Self-Service HAM'

ServiceNow

Case Study

Scaling Hardware Asset Lifecycles with Self-Service HAM

RapDev helped Baird automate asset lifecycles, normalize vendor data, and deliver real-time visibility

Success stories

From Our Engineers’ Desk

What we’re excited about, where we’re innovating, and how we see the future of creative engineering unfolding. Join the conversation and stay ahead.

ServiceNow

September 29, 2026

Enhancing Incident Prioritization with Arlo

Arlo for Incident Documentation checks incident priority against the details, so nothing gets under- or over-prioritized

ServiceNow

September 16, 2026

Meet APO: Onshore ServiceNow Ops, With AI in the Loop

Get managed ServiceNow operations with onshore expertise and AI-powered automation

ServiceNow

August 27, 2026

ServiceNow Autonomous Workforce: AI That Does the Work

AI specialists that don't just chat, they do the job

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