Introducing Automation with GenAI for ServiceNow

Empower your team to scale operations, resolve issues proactively, and reduce service times with RapDev’s engineering-driven approach to ServiceNow’s Now Assist and GenAI. Discover how advanced workflows and contextual automation enhance IT operations and service quality.

This technical session will:

• Uncover ServiceNow’s GenAI architecture and Now Assist features.
• Demonstrate real-time GenAI applications in ITSM and ITOM.
• Configure GenAI-driven workflows for optimized IT operations.