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How SmileDirect Reduced Event Fatigue and Sleepless Nights

Discover how SmileDirect reduced 400k alerts and improved their event management process

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How SmileDirect Reduced Event Fatigue and Sleepless Nights

Discover how SmileDirect reduced 400k alerts and improved their event management process

Friday, July 8, 2022
|
Download pdf
Videos
Datadog Expertise
ServiceNow Expertise
RapDev Expertise

How SmileDirect Reduced Event Fatigue and Sleepless Nights

Discover how SmileDirect reduced 400k alerts and improved their event management process

Download pdf
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How SmileDirect Reduced Event Fatigue and Sleepless Nights
ServiceNow Case Studies

How SmileDirect Reduced Event Fatigue and Sleepless Nights

Discover how SmileDirect reduced 400k alerts and improved their event management process

In this talk from ServiceNow’s Knowledge 2022, RapDev dives into how we helped SmileDirect reduce their 400k alerts and false positives and correlate their events and services by implementing tag-based service mapping, a standardized enterprise tagging strategy, and event-based discovery.

July 8, 2022
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