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Datadog Expertise

RapDev is a Datadog Premier Partner focused on accelerating our customers’ time to value.
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600
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Datadog

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RapDev & Datadog Overview

Explore how RapDev accelerates Datadog adoption, improves monitoring maturity, and accelerates time to value

Deployment

Achieve true end-to-end monitoring and accelerate time-to-value on your observability investments

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Datadog

Featured

Deploying Monitoring as Code with oneZero

How oneZero deployed Datadog to standardize configurations, improve visibility, and strengthen reliability

Migration

Migrate to Datadog with confidence by leveraging RapDev’s expertise and custom migration tool sets

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Datadog

Featured

Reducing Costs & Noise with a Splunk-to-Datadog Migration

RapDev’s migration from Splunk to Datadog ensured an on-spec and on-budget migration in a 6 month timeframe

Security & Managed SOC

Quickly and seamlessly implement Cloud SIEM, ASM, SCA, and Cloud Security Posture Management to power a modern DevSecOps strategy

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Datadog

Featured

Transforming Security Operations with Managed SOC Expertise

RapDev's SOC experts monitor your Datadog Cloud SIEM, ASM, SCA, and Cloud Security Management

AI

Apply AI across observability, from LLM monitoring to intelligent incident analysis and response

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Datadog

Featured

Operationalize AI with Datadog Bits AI SRE

Reduce incident response time and eliminate operational friction with AI-powered SRE

Managed Services

Maximize Datadog’s impact with RapDev’s fully managed, hands-on observability and security solutions

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Datadog

Featured

Transforming Observability Operations with RapDev’s Managed Datadog Expertise

Optimizing performance, reducing costs, and strengthening governance through proactive Datadog platform management

Governance & Cost Optimization

Uplevel your observability and increase the value you get from Datadog

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Datadog

Featured

How Wawa Maximizes Observability ROI with Datadog

Discover how Wawa turned platform hygiene into proactive monitoring and delivered observability ROI

DevOps, SRE, & Maturity

Strengthen your Datadog environment with a Maturity-Focused approach

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Datadog

Featured

Datadog Observability Maturity Assessment Workshop with RapDev

Assess observability maturity by reviewing Datadog usage, identifying gaps, and defining a roadmap

Incident Management

Transform data into high-confidence, actionable incidents using AI-driven detection, clear ownership models, and automated remediation

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Datadog

Featured

Implementing Centralized Monitoring & Incident Management at BCG

How BCG reduced recovery times and improved incident management during their cloud migration

Marketplace Integrations

RapDev is proud to offer more Datadog Marketplace integrations than any other partner

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ServiceNow Expertise

RapDev is a ServiceNow Elite partner focused on helping you drive business outcomes with the ITx suite.
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ServiceNow

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ServiceNow Overview

RapDev is an Elite ServiceNow Partner focused on accelerating time to value on ITx suite implementations

Agentic AI & AI Governance

Deploy and scale production-ready agentic AI to automate workflows and accelerate ServiceNow outcomes
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ServiceNow

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ServiceNow Agentic AI Implementation

Enable efficiency by automating decisions, orchestrating workflows, and improving performance with Agentic AI

ITOM Visibility

Discover infrastructure and service dependencies to power reliable operations
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ServiceNow

Featured

Reclaiming Visibility & Uptime with ServiceNow

RapDev helped a UK-based Global Retailer reduce critical warehouse application incidents by 85%

ITOM Health

Detect, correlate, and resolve service issues before they impact operations
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ServiceNow

Featured

ADT’s Onboarding & Automation Journey with ITOM, ITAM, & ITSM

Learn how ADT set up a CMDB foundation, automated requests, and built a custom app to onboard/offboard users

ITAM

Manage software, hardware, and cloud assets through a single platform
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ServiceNow

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Scaling Hardware Asset Lifecycles with Self-Service HAM

RapDev helped Baird automate asset lifecycles, normalize vendor data, and deliver real-time visibility

SPM

Connect demand, delivery, and investment decisions directly to business strategy
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ServiceNow

Featured

Re-Engineering Envision’s SPM to Align Strategy & Execution

Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance

Enterprise Architecture

Connect your technology landscape to business strategy to optimize investments, reduce risk, and accelerate modernization
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ServiceNow

Featured

Re-Engineering Envision’s SPM to Align Strategy & Execution

Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance

ITSM

Accelerate engineering workflows and modern service delivery
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ServiceNow

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CI/CD Automation & Cutting Investigation Time for Northern Trust

How Northern Trust reduced change request time, regained developer time, and increased ServiceNow ROI

CMDB

Bring order to your CMDB with automation, accuracy, and actionable insights
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ServiceNow

Featured

Improving CMDB Data Quality for a National Healthcare Provider

How RapDev's Asset & CI Insights app uncovered critical data gaps in a leading healthcare provider's CMDB

SecOps

Track, prioritize, and resolve vulnerabilities across your environment
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ServiceNow

Featured

Smarter Vulnerability Response in 12 Weeks at Sallie Mae

How Sallie Mae accelerated risk-based vulnerability management with ServiceNow Vulnerability Response

Platform Automation

Solve real engineering problems with automation and AI
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ServiceNow

Featured

The Journey to Automate Everything for a Global Insurance Company

Learn how a global insurer automated repetitive tasks and streamlined workflows, saving 36k hours per year

ServiceNow Store

Leverage RapDev’s certified apps and AI Agents to expedite operations on the Now Platform
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Best Practice
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Best Practices

Latest posts on the topic of Best Practices

Datadog

July 8, 2026

Four Ways to Secure Your Datadog Organization Settings

Four quick wins that tighten access control, reduce your attack surface, and make life easier for your users.

RapDev

May 19, 2026

Building Internal Tools That Stick

Ship outcomes, prioritize usability, allow expert overrides, and involve users early to earn adoption.

Datadog

May 5, 2026

From Hunted to Hunter: Threat Hunting on Datadog

How to mature your threat hunting practice on Datadog

Agentic AI Posts

Latest posts on the topic of Agentic AI

Datadog

RapDev

June 16, 2026

RapDev’s DASH 2026 Highlights & Takeaways

A look at RapDev's biggest DASH yet: five consecutive Partner of the Year wins and much more

ServiceNow

June 10, 2026

Garbage In, Garbage Out: Why Data Foundations Make or Break Now Assist

AI agents are only as powerful as your data. Here's what readiness really takes

ServiceNow

June 2, 2026

Beyond the Bot: How EmployeeWorks Turns Chat into Action

Stop chasing tasks and start driving outcomes with ServiceNow’s new Moveworks-powered AI front door

Managed Services Posts

Latest posts on the topic of Managest Services

Datadog

March 17, 2026

What Happens After Your Datadog Implementation?

How continuous optimization protects cost, governance, and performance after go-live

Datadog

March 5, 2026

Behind the Keyboard: A Day in the Life of a SOC Analyst

How SOC analysts cut through noise with Datadog signals, log correlation, and workflow automation

Datadog

February 17, 2026

Building a Detection Engineering Practice to Scale

A SOC manager’s perspective on operationalizing detection-as-code across clients

CMDB Posts

Latest posts on the topic of CMDB

ServiceNow

June 25, 2026

Certifying Your CMDB Service Mapping Data

How Service Mapping Certification improves CI association accuracy and CMDB data quality

ServiceNow

April 28, 2026

Breaking the Duplicate Cycle in Your ServiceNow CMDB

How to properly consolidate records for accurate insights into your IT enterprise

ServiceNow

April 7, 2026

Finding the Missing Assets in Your CMDB

How CI Classes, Model Categories, and a missing link create “ghost CIs” - and how to fix it with a simple script

Company
About RapDev
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About RapDev

RapDev is powered by a team of experienced, U.S. based engineers focused on redefining service operations through AI, automation, and modern observability.

About RapDev

Join the RapDev team

Our no-frills approach to collaborating is what allows us to deliver the best. Our team is growing and we’re looking for the best in the game.

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I cannot stress it enough that I feel so privileged to work at RapDev and can't wait to start my day every day.
Connor Bracket | Sales

Careers

Associate ServiceNow Developer
Full-time
ServiceNow Tech Lead
Full-time
Senior Security Operations Center (SOC) Analyst, Hawaii
Full-time
Talent Pool
Full-time
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Press

Latest news and announcements from RapDev

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2026

RapDev Expands Into APAC, Extending Global Datadog Footprint

RapDev brings its award-winning Datadog practice to Asia-Pacific

Read article

2026

RapDev Wins Datadog Partner of the Year for Record Fifth Consecutive Year

RapDev earns unprecedented fifth straight win as Datadog's top North America partner and takes home Marketplace Partner of the Year

Read article

Events & Webinars

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ServiceNow

Webinar

July 21, 2026

From Visibility to Governance: Operationalizing ServiceNow AI Control Tower

Online (Zoom)

Register

Datadog

Webinar

July 22, 2026

Scaling AI You Can Trust: How to Control Cost and Quality as Agents Hit Production

Online (Zoom)

Register
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RapDev

Press Releases

RapDev Expands Into APAC, Extending Global Datadog Footprint

RapDev brings its award-winning Datadog practice to Asia-Pacific

ServiceNow

Videos

Resolving Employee Requests with ServiceNow EmployeeWorks

Resolve employee requests by routing, escalating, and closing work automatically in ServiceNow

Reference Docs

Blueprints, frameworks, and field-tested guidance for teams building at scale.

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ServiceNow

Reference Docs

DevOps Flow Diagram Example

Visualize DevOps processes by mapping workflows, defining responsibilities, and improving team collaboration

ServiceNow

Reference Docs

ChatOps - Symphony Bot Integration Flow

Improve collaboration by integrating Symphony ChatOps with ServiceNow to automate workflows

Videos

Live demos, deep dives, and the thinking behind how we build.

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ServiceNow

Videos

Resolving Employee Requests with ServiceNow EmployeeWorks

Resolve employee requests by routing, escalating, and closing work automatically in ServiceNow

ServiceNow

Videos

AI-Driven ServiceNow Delivery with RapDev's APO

Accelerate backlog delivery by clarifying requirements, building update sets, and routing work for engineer review

Case Studies

Client challenges, engineering solutions, and the measurable impact.

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Datadog

Videos

55 Hospitals, 4 Weeks, 0 Downtime: The AdventHealth Security Migration Story

RapDev migrated AdventHealth's SIEM and monitoring to Datadog in four weeks with zero downtime.

Datadog

Solution Briefs

Powering Reliable Healthcare Operations with Datadog & RapDev

RapDev modernizes healthcare observability across apps and infrastructure for HIPAA-regulated environments

Solution Briefs

Concise breakdowns of how we solve specific problems for complex organizations.

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Datadog

Solution Briefs

Datadog & RapDev: Unified IT/OT Manufacturing Observability

RapDev unifies IT and OT observability across plant floors, edge devices, and cloud infrastructure

Datadog

Solution Briefs

RapDev's Free Pre-Sales Splunk Analysis

Know exactly what's worth migrating before you make a move to Datadog

Press Releases

Company milestones, partnerships, and the moments that mark where we're headed.

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RapDev

Press Releases

RapDev Expands Into APAC, Extending Global Datadog Footprint

RapDev brings its award-winning Datadog practice to Asia-Pacific

Datadog

Press Releases

RapDev Wins Datadog Partner of the Year for Record Fifth Consecutive Year

RapDev earns unprecedented fifth straight win as Datadog's top North America partner and takes home Marketplace Partner of the Year

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Arlo: AI Agent
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Now Assist Deployments

Now Assist Series: Accelerating Development with Code Generation

Discover how ServiceNow's Now Assist for Code Generation empowers developers with AI-driven coding workflows in this blog post. Learn how to boost productivity, enhance accuracy, and simplify script creation with tailored code suggestions. Transform your development process today!

www.rapdev.io/blog/now-assist-series-accelerating-development-with-code-generation

How to Leverage AI in Virtual Agent

ServiceNow's Virtual Agent with Now Assist uses AI chatbots to streamline IT and service requests, improving deflection rates and reducing development time. It simplifies setup, topic authoring, and response customization for faster resolutions and lower support workloads.

www.rapdev.io/blog/how-to-leverage-ai-in-virtual-agent

Now Assist Series: Introduction to Skill Kit

Discover how to leverage Now Assist Skill Kit to build AI-driven features, configure prompts with contextual data, and deploy skills seamlessly for enhanced workflow automation.

www.rapdev.io/blog/now-assist-series-introduction-to-skill-kit

Garbage In, Garbage Out: Why Data Foundations Make or Break Now Assist

Discover why ServiceNow Now Assist and agentic AI success depends on strong data foundations, CMDB health, and AI readiness - not just AI technology.

www.rapdev.io/blog/garbage-in-garbage-out-why-data-foundations-make-or-break-now-assist

Where to Get Started with ServiceNow GenAI

Seamlessly integrate ServiceNow GenAI into your workflows. RapDev's blog covers everything you need to know - from plugin setup to configuring skills for case summarization, code generation, and more. Realize value from ServiceNow GenAI faster.

www.rapdev.io/blog/where-to-get-started-with-servicenow-genai

Now Assist Series: Connecting GenAI to External LLMs

Learn how to connect external LLMs to ServiceNow's Now Assist for enhanced automation, user assistance, and AI-driven insights. Explore integration options with providers like OpenAI, Gemini, and more, and unlock the full potential of your ServiceNow workflows.

www.rapdev.io/blog/now-assist-series-connecting-genai-to-external-llms

RapDev Videos | Now Assist for Code Generation

Discover how Now Assist for Code Generation in ServiceNow leverages AI to simplify and speed up script creation. Watch a demo on automating incident assignments and accelerating development workflows with ease.

www.rapdev.io/resources/now-assist-for-code-generation

RapDev Videos | Now Assist for CI Deduplication

Discover how Now Assist automates CI deduplication in ServiceNow, making CMDB maintenance effortless. Learn how AI identifies, merges, and resolves duplicate CIs, ensuring data accuracy and a single source of truth.

www.rapdev.io/resources/now-assist-for-ci-deduplication

ServiceNow AI Agent Use Case: Power Incident Resolution Quality Control

Learn how RapDev used ServiceNow Now Assist to build an AI-powered incident resolution quality engine that improves documentation accuracy, consistency, and knowledge reuse.

www.rapdev.io/blog/servicenow-ai-agent-use-case-power-incident-resolution-quality-control

RapDev Videos | Getting Started with Now Assist Skill Kit

Learn how to build AI-powered features in ServiceNow with Now Assist Skill Kit. This demo covers creating, configuring, and deploying Skills to streamline workflows and enhance productivity.

www.rapdev.io/resources/getting-started-with-now-assist-skill-kit

RapDev Videos | Cut Service Delays with Virtual Agent + Now Assist

Learn how RapDev engineers use ServiceNow Virtual Agent and Now Assist to deliver faster resolutions, automate high-volume requests, and improve employee experiences with AI-powered workflows.

www.rapdev.io/resources/cut-service-delays-with-virtual-agent-now-assist

Leveraging the ServiceNow Ecosystem: Scalable Entry Points and Why RapDev Leads with A2IX

Explore how RapDev’s A2IX uses ServiceNow’s AI ecosystem, including Now Assist, AI Agents, Virtual Agent, and Workflow Data Fabric, to drive enterprise transformation.

www.rapdev.io/blog/leveraging-the-servicenow-ecosystem-scalable-entry-points-and-why-rapdev-leads-with-a2ix

Why OCM is the Core Pillar of A2IX Adoption

Successfully implementing ServiceNow Now Assist and virtual agent requires more than configuration. learn how OCM drives real GenAI adoption.

www.rapdev.io/blog/why-ocm-is-the-core-pillar-of-a2ix-adoption

RapDev Videos | Introducing Automation with GenAI for ServiceNow

Join RapDev’s webinar to explore how GenAI and Now Assist are revolutionizing IT operations and service delivery. Discover real-world use cases, witness live demonstrations, and gain valuable insights into leveraging AI-driven automation to streamline processes, enhance efficiency, and unlock the full potential of your ServiceNow environment.

www.rapdev.io/resources/introducing-automation-with-genai

RapDev Videos | Operationalize AIOps: Smarter Incident Response with ServiceNow AI

Join ServiceNow & RapDev to see how ServiceNow AI and Now Assist turn event noise into faster, coordinated incident resolution. Watch the on-demand webinar.

www.rapdev.io/resources/operationalize-aiops-smarter-incident-response-with-servicenow-ai

RapDev Press Releases | RapDev Introduces Arlo: The Agentic AI Assistant Built for ServiceNow

RapDev launches Arlo, an AI Agent for ServiceNow that automates high-friction workflows across incident management, risk mitigation, CI deduplication, and more. Now available on the ServiceNow Store, Arlo blends Now Assist with RapDev’s proven AI design patterns to deliver faster ROI, improved service reliability, and scalable digital operations.

www.rapdev.io/resources/rapdev-introduces-arlo-the-agentic-ai-assistant-built-for-servicenow

RapDev at ServiceNow's Knowledge 2026

Another year, another unforgettable week in Las Vegas - and K26 might have been the best one yet.

www.rapdev.io/blog/rapdev-at-knowledge-2026

RapDev Solution Briefs | AI Agent Starter Pack

Kickstart your ServiceNow GenAI journey with RapDev’s AI Agent Starter Pack. Deploy 5 production-ready AI agents in just 4 weeks using your existing ServiceNow data and tools. Fast, integrated, and built around your business needs.

www.rapdev.io/resources/ai-agent-starter-pack

RapDev Videos | Meet Arlo: AI Agents Purpose Built for ServiceNow

Discover how RapDev's Arlo agents are redefining automation in ServiceNow. Get an inside look at how these AI-powered tools streamline tasks across ITSM, SecOps, CMDB, and DevOps—reducing manual effort, improving accuracy, and accelerating outcomes.

www.rapdev.io/resources/meet-arlo-ai-agents-purpose-built-for-servicenow

Arlo by RapDev

Arlo is RapDev's AI assistant for ServiceNow, designed to streamline operations and cut through the clutter. Learn how you can tackle messy data, overloaded queues, and content sprawl—powered by expert-built automation that delivers results fast.

www.rapdev.io/sn-arlo

RapDev Videos | Digital End User Experience

See how ServiceNow DEX helps IT proactively improve digital employee experience, reduce tickets, and boost productivity with real-time insights.

www.rapdev.io/resources/digital-end-user-experience