Now Assist Series: Accelerating Development with Code Generation

Discover how ServiceNow's Now Assist for Code Generation empowers developers with AI-driven coding workflows in this blog post. Learn how to boost productivity, enhance accuracy, and simplify script creation with tailored code suggestions. Transform your development process today!

www.rapdev.io/blog/now-assist-series-accelerating-development-with-code-generation

How to Leverage AI in Virtual Agent

ServiceNow's Virtual Agent with Now Assist uses AI chatbots to streamline IT and service requests, improving deflection rates and reducing development time. It simplifies setup, topic authoring, and response customization for faster resolutions and lower support workloads.

www.rapdev.io/blog/how-to-leverage-ai-in-virtual-agent

Now Assist Series: Introduction to Skill Kit

Discover how to leverage Now Assist Skill Kit to build AI-driven features, configure prompts with contextual data, and deploy skills seamlessly for enhanced workflow automation.

www.rapdev.io/blog/now-assist-series-introduction-to-skill-kit

ServiceNow Demo: Now Assist Code Generation

Discover how Now Assist for Code Generation in ServiceNow leverages AI to simplify and speed up script creation. Watch a demo on automating incident assignments and accelerating development workflows with ease.

www.rapdev.io/resources/now-assist-for-code-generation

ServiceNow Demo: Now Assist Skill Kit

Learn how to build AI-powered features in ServiceNow with Now Assist Skill Kit. This demo covers creating, configuring, and deploying Skills to streamline workflows and enhance productivity.

www.rapdev.io/resources/getting-started-with-now-assist-skill-kit

Where to Get Started with ServiceNow GenAI

Seamlessly integrate ServiceNow GenAI into your workflows. RapDev's blog covers everything you need to know - from plugin setup to configuring skills for case summarization, code generation, and more. Realize value from ServiceNow GenAI faster.

www.rapdev.io/blog/where-to-get-started-with-servicenow-genai

Garbage In, Garbage Out: Why Data Foundations Make or Break Now Assist

Discover why ServiceNow Now Assist and agentic AI success depends on strong data foundations, CMDB health, and AI readiness - not just AI technology.

www.rapdev.io/blog/garbage-in-garbage-out-why-data-foundations-make-or-break-now-assist

Not Every ServiceNow AI Problem Needs an AI Agent

Learn how to decide between a regular Flow, an AI-enhanced Flow, or a full AI agent in ServiceNow, illustrated with a real Now Assist skill workflow that auto-drafts KB articles from incident clusters.

www.rapdev.io/blog/not-every-servicenow-ai-problem-needs-an-ai-agent

Now Assist Series: Connecting GenAI to External LLMs

Learn how to connect external LLMs to ServiceNow's Now Assist for enhanced automation, user assistance, and AI-driven insights. Explore integration options with providers like OpenAI, Gemini, and more, and unlock the full potential of your ServiceNow workflows.

www.rapdev.io/blog/now-assist-series-connecting-genai-to-external-llms

ServiceNow Demo: Now Assist for CI Dedup

Discover how Now Assist automates CI deduplication in ServiceNow, making CMDB maintenance effortless. Learn how AI identifies, merges, and resolves duplicate CIs, ensuring data accuracy and a single source of truth.

www.rapdev.io/resources/now-assist-for-ci-deduplication

ServiceNow AI Agent Use Case: Power Incident Resolution Quality Control

Learn how RapDev used ServiceNow Now Assist to build an AI-powered incident resolution quality engine that improves documentation accuracy, consistency, and knowledge reuse.

www.rapdev.io/blog/servicenow-ai-agent-use-case-power-incident-resolution-quality-control

Deterministic, Agentic, or Hybrid: Finding Where Now Assist Fits in Your Use Case | RapDev Videos

Join RapDev's engineers as we share real lessons from building deterministic, agentic, and hybrid AI solutions on ServiceNow.

www.rapdev.io/resources/deterministic-agentic-or-hybrid

An Agentic Self-Healing Incident Pipeline Powered by Now Assist

See how RapDev's 4-agent Now Assist pipeline resolves batch job incidents and turns tickets into reusable ServiceNow KB articles.

www.rapdev.io/blog/an-agentic-self-healing-incident-pipeline-powered-by-now-assist

Accelerating Service Desk Productivity with Now Assist for Rooms To Go

Learn how RapDev deployed ServiceNow Now Assist for Rooms To Go, achieving 76% bot containment, 32% fewer misrouted tickets, and self-service restored across 200+ stores.

www.rapdev.io/resources/accelerating-service-desk-productivity-with-now-assist-for-rooms-to-go

Leveraging the ServiceNow Ecosystem: Scalable Entry Points and Why RapDev Leads with A2IX

Explore how RapDev’s A2IX uses ServiceNow’s AI ecosystem, including Now Assist, AI Agents, Virtual Agent, and Workflow Data Fabric, to drive enterprise transformation.

www.rapdev.io/blog/leveraging-the-servicenow-ecosystem-scalable-entry-points-and-why-rapdev-leads-with-a2ix

Why OCM is the Core Pillar of A2IX Adoption

Successfully implementing ServiceNow Now Assist and virtual agent requires more than configuration. learn how OCM drives real GenAI adoption.

www.rapdev.io/blog/why-ocm-is-the-core-pillar-of-a2ix-adoption

Case Study: Now Assist for CareSource | 42+ KB Articles Generated

Learn how RapDev deployed AI agents to automate incident triage and resolution for CareSource, reducing manual work and operational costs in ServiceNow

www.rapdev.io/resources/ai-driven-self-healing-incident-operations-for-caresource

ServiceNow Webinar: Automation with GenAI

Join RapDev’s webinar to explore how GenAI and Now Assist are revolutionizing IT operations and service delivery. Discover real-world use cases, witness live demonstrations, and gain valuable insights into leveraging AI-driven automation to streamline processes, enhance efficiency, and unlock the full potential of your ServiceNow environment.

www.rapdev.io/resources/introducing-automation-with-genai

ServiceNow Webinar: Faster Service with Virtual Agent

Learn how RapDev engineers use ServiceNow Virtual Agent and Now Assist to deliver faster resolutions, automate high-volume requests, and improve employee experiences with AI-powered workflows.

www.rapdev.io/resources/cut-service-delays-with-virtual-agent-now-assist

Operationalize AIOps with ServiceNow AI | RapDev Webinar

Join ServiceNow & RapDev to see how ServiceNow AI and Now Assist turn event noise into faster, coordinated incident resolution. Watch the on-demand webinar.

www.rapdev.io/resources/operationalize-aiops-smarter-incident-response-with-servicenow-ai

Press: Arlo for ServiceNow | RapDev Launches 5 AI Agents

RapDev launches Arlo, an AI Agent for ServiceNow that automates high-friction workflows across incident management, risk mitigation, CI deduplication, and more. Now available on the ServiceNow Store, Arlo blends Now Assist with RapDev’s proven AI design patterns to deliver faster ROI, improved service reliability, and scalable digital operations.

www.rapdev.io/resources/rapdev-introduces-arlo-the-agentic-ai-assistant-built-for-servicenow