Blog

From our engineers' desks

A collection of insights, experiments, and thinking behind our creative engineering work.

October 29, 2026

Why Your ServiceNow Location Data Is a Ghost Map

Missing parents, coordinates, and location types quietly break your reports, your CMDB, and your audits

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Using AI to Enhance Datadog: A DevOps Snapshot

Modern DevOps teams aren't short on data, they're short on clarity. AI helps cut through the noise.

Not Every ServiceNow AI Problem Needs an AI Agent

How we auto-generated KB articles from incident clusters using Now Assist skills, no agent required

A Day in the Life of a Datadog Engineering Implementations PM

Cloud migrations, observability goals, customer workshops and a mountain of Slack, all in a day's work

Implementing Datadog Cloud Security Posture Management

Best practices for implementing Datadog Cloud Security Posture Management without the noise

What Makes Engineers Stay: A Look Inside RapDev

Learn how RapDev maxintains a culture that effectively motivates, incentivizes, and rewards hard work and creative engineering

An Agentic Self-Healing Incident Pipeline Powered by Now Assist

Transforming resolved incidents into actionable, high-value knowledge with the power of Now Assist

Four Ways to Secure Your Datadog Organization Settings

Four quick wins that tighten access control, reduce your attack surface, and make life easier for your users.

What Becoming a Father Taught Me About Consulting

How parenthood reshaped my approach to consulting through empathy, clarity, ownership, and better outcomes

Certifying Your CMDB Service Mapping Data

How Service Mapping Certification improves CI association accuracy and CMDB data quality

RapDev's Winning Culture and Why I Stay

How RapDev attracts and keeps great talent

Tackling AI Security on Datadog

Datadog’s security stack and how it addresses the AI security problem

RapDev’s DASH 2026 Highlights & Takeaways

A look at RapDev's biggest DASH yet: five consecutive Partner of the Year wins and much more

Garbage In, Garbage Out: Why Data Foundations Make or Break Now Assist

AI agents are only as powerful as your data. Here's what readiness really takes

Culture from the Start: Onboarding at RapDev

How thoughtful onboarding helps new hires experience RapDev’s culture right away

Beyond the Bot: How EmployeeWorks Turns Chat into Action

Stop chasing tasks and start driving outcomes with ServiceNow’s new Moveworks-powered AI front door