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AI Essentials

From RapDev's experts: learn everything you need to know about how AI can enhance your Datadog/ServiceNow environment

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Datadog Demos

Watch and learn more about Datadog products and integrations with these short form and deep dive demos

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ServiceNow Case Studies

Hear experiences and lessons learned from RapDev & ServiceNow's customers on their journeys to adopting ServiceNow across their organizations

Thumbnail graphic for the resource 'Operationalizing ServiceNow AI Control Tower'

July 22, 2026

Operationalizing ServiceNow AI Control Tower

Learn how to operationalize ServiceNow AI Control Tower with lifecycle workflows, risk-based controls, and KPIs that prove value

ServiceNow
Thumbnail graphic for the resource 'AI Control Tower'

July 10, 2026

AI Control Tower

Learn how ServiceNow's AI Control Tower gives enterprises visibility, governance, and lifecycle control over every AI asset they own

ServiceNow
Thumbnail graphic for the resource 'AI in Security'

July 9, 2026

AI in Security

How AI helps security teams detect threats faster without replacing human judgment

Datadog
Thumbnail graphic for the resource 'Resolving Employee Requests with ServiceNow EmployeeWorks'

July 6, 2026

Resolving Employee Requests with ServiceNow EmployeeWorks

Resolve employee requests by routing, escalating, and closing work automatically in ServiceNow

ServiceNow
Thumbnail graphic for the resource 'AI-Driven ServiceNow Delivery with RapDev's APO'

July 3, 2026

AI-Driven ServiceNow Delivery with RapDev's APO

Accelerate backlog delivery by clarifying requirements, building update sets, and routing work for engineer review

ServiceNow

July 2, 2026

AI Doesn't Fix Observability – It's a Force Multiplier

The tagging, telemetry, and governance prerequisites your team needs before AI can triage Datadog incidents

Datadog
Thumbnail graphic for the resource 'Introducing RapDev's Agentic Platform Operator: The Modern MSP for ServiceNow'

June 26, 2026

Introducing RapDev's Agentic Platform Operator (APO): The Modern MSP for ServiceNow

Replace your offshore MSP with AI-driven ServiceNow delivery

ServiceNow
Thumbnail graphic for the resource 'AI & Datadog: A Three-Phased Approach to Monitoring and Security'

June 25, 2026

AI & Datadog: A Three-Phased Approach to Monitoring and Security

How to see into your AI agents, secure them against attacks, and stay ahead of problems

Datadog
Thumbnail graphic for the resource 'Maturing a Threat Hunting Program on Datadog: From Ad-Hoc to Agentic'

June 24, 2026

Maturing a Threat Hunting Program on Datadog: From Ad-Hoc to Agentic

RapDev SOC Manager walks through a 5-level threat hunting maturity roadmap on Datadog

Datadog
Thumbnail graphic for the resource 'ServiceNow EmployeeWorks: Build Your Autonomous Workforce'

June 5, 2026

ServiceNow EmployeeWorks: Build Your Autonomous Workforce

Transform self-service into autonomous resolution with agentic AI in ServiceNow

ServiceNow
Thumbnail graphic for the resource 'Operationalize AIOps: Smarter Incident Response with ServiceNow AI'

April 24, 2026

Operationalize AIOps: Smarter Incident Response with ServiceNow AI

See how ServiceNow AI and RapDev turn event noise into coordinated, real-time incident resolution.

ServiceNow
Thumbnail graphic for the resource 'Observing LLMs in Production with Datadog'

April 1, 2026

Observing LLMs in Production with Datadog

Learn how to monitor, evaluate, and optimize LLM applications with Datadog to improve reliability and performance

Datadog
Thumbnail graphic for the resource 'Secure Agentic AI Remote Diagnostics and Remediation'

March 24, 2026

Secure Agentic AI Remote Diagnostics and Remediation

Drive measurable operational AI impact inside ServiceNow

ServiceNow
Thumbnail graphic for the resource 'Inside RapDev’s Internal AI System'

March 11, 2026

Inside RapDev’s Internal AI System

Founder Tameem Hourani shares how RapDev leverages AI agents to unify data, streamline delivery, and boost efficiency

RapDev
Thumbnail graphic for the resource 'Governing AI on ServiceNow - A Practical Intro to AI Control Tower'

February 27, 2026

Governing AI on ServiceNow - A Practical Intro to AI Control Tower

Operationalizing AI Governance in ServiceNow

ServiceNow
Thumbnail graphic for the resource 'Successful AI in Production with Bits AI SRE'

February 26, 2026

Successful AI in Production with Bits AI SRE

Building the observability foundation required for AI to reason across your stack

Datadog
Thumbnail graphic for the resource 'Enable Executive-Ready Retail Ops Insights'

January 28, 2026

Enable Executive-Ready Retail Ops Insights

AI-Powered Retail Ops insights for leaders

ServiceNow
Thumbnail graphic for the resource 'Build Your AI Foundations on ServiceNow'

December 11, 2025

Build Your AI Foundations on ServiceNow

Get a clear blueprint for implementing real ServiceNow AI today and scaling toward agentic automation

ServiceNow
Thumbnail graphic for the resource 'Cut Service Delays with Virtual Agent + Now Assist'

November 7, 2025

Cut Service Delays with Virtual Agent & Now Assist

Accelerate resolution by using Virtual Agent & Now Assist to automate requests & improve workflows

ServiceNow
Thumbnail graphic for the resource 'Agentic AI Implementation'

August 25, 2025

ServiceNow Agentic AI Implementation

Enable efficiency by automating decisions, orchestrating workflows, and improving performance with Agentic AI

ServiceNow
Thumbnail graphic for the resource 'Fix CMDB & Asset Chaos with Agentic AI'

August 8, 2025

Fix CMDB & Asset Chaos with Agentic AI

Learn how to leverage ServiceNow’s Agentic AI to intelligently fill in hardware asset gaps

ServiceNow
Thumbnail graphic for the resource 'ServiceNow Agentic AI Adoption'

July 24, 2025

ServiceNow Agentic AI Adoption

Explore key stages of ServiceNow AI adoption, from early experimentation to fully operationalized automation

ServiceNow
Thumbnail graphic for the resource 'Meet Arlo: AI Automation Purpose-Built for Datadog'

July 10, 2025

Meet Arlo: AI Automation Purpose-Built for Datadog

Arlo, by RapDev, is a suite of AI Agents designed to automate and enhance your Datadog workflows

Datadog
Thumbnail graphic for the resource 'Meet Arlo: AI Agents Purpose Built for ServiceNow'

May 30, 2025

Meet Arlo: AI Agents Purpose Built for ServiceNow

Arlo, by RapDev, is a suite of AI Agents that tackle specific tasks across your ServiceNow workflows

ServiceNow
Thumbnail graphic for the resource 'Arlo for Risk & Mitigation'

May 2, 2025

Arlo for Risk & Mitigation

Reduce configuration risks by detecting issues, assessing impact, and automating mitigation across ServiceNow

ServiceNow
Thumbnail graphic for the resource 'Arlo for Update Sets'

May 2, 2025

Arlo for Update Sets

Improve update set quality by documenting changes, automating reviews, and improving deployments in ServiceNow

ServiceNow
Thumbnail graphic for the resource 'Arlo for CI Deduplication'

May 2, 2025

Arlo for CI Deduplication

Improve CMDB accuracy by matching CIs, removing duplicates, and improving data quality in ServiceNow

ServiceNow
Thumbnail graphic for the resource 'Arlo for Automated Pull Requests'

May 2, 2025

Arlo for Automated Pull Requests

Improve code quality by automating pull request checks and documenting changes to accelerate development

ServiceNow
Thumbnail graphic for the resource 'Arlo for Incident Documentation'

May 2, 2025

Arlo for Incident Documentation

Accelerate incident response by generating documentation and organizing details to improve triage accuracy

ServiceNow
Thumbnail graphic for the resource 'Now Assist for CI Deduplication'

March 10, 2025

Now Assist for CI Deduplication

See how AI-powered automation streamlines your CMDB by identifying and merging duplicate CIs effortlessly

ServiceNow
Thumbnail graphic for the resource 'Use AI to Automate CI Deduplication'

February 28, 2025

Use AI to Automate CI Deduplication

Discover how you can quickly clean up duplicate CIs in your CMDB with Agentic AI

ServiceNow
Thumbnail graphic for the resource 'Getting Started with Now Assist Skill Kit'

February 12, 2025

Getting Started with Now Assist Skill Kit

Learn how to create, configure, and deploy AI-powered Skills in ServiceNow using Now Assist Skill Kit

ServiceNow
Thumbnail graphic for the resource 'Now Assist for Code Generation'

January 28, 2025

Now Assist for Code Generation

Accelerate development by using Now Assist to generate code, reduce errors, and improve delivery

ServiceNow
Thumbnail graphic for the resource 'Introducing Automation with GenAI for ServiceNow'

December 12, 2024

Introducing Automation with GenAI for ServiceNow

Dive deep into the technical landscape of GenAI and Now Assist on ServiceNow with RapDev’s engineering experts

ServiceNow
Thumbnail graphic for the resource 'ServiceOps & GenAI'

December 10, 2024

ServiceOps & GenAI

Learn best practices and strategies to leverage ServiceOps with GenAI to unlock new value in IT operations

ServiceNow

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ServiceNow Demos

Watch and learn more about ServiceNow products and integrations with these short form and deep dive demos

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ServiceNow Webinars

Watch RapDev's past ServiceNow webinars on your own time, on demand

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