A collection of insights, experiments, and thinking behind our creative engineering work.
AI agents are only as powerful as your data. Here's what readiness really takes
How thoughtful onboarding helps new hires experience RapDev’s culture right away
Stop chasing tasks and start driving outcomes with ServiceNow’s new Moveworks-powered AI front door
Raising the bar on incident resolution: how we built an AI-powered quality engine with Now Assist
How putting the time into setting up Datadog Teams will set you up for long-term success on the Datadog platform
Ship outcomes, prioritize usability, allow expert overrides, and involve users early to earn adoption.
A platform-stratified, contamination-resistant benchmark for evaluating LLM agents on enterprise SaaS platform operations
Another year, another unforgettable week in Las Vegas - and K26 might have been the best one yet
How ServiceNow's AI Control Tower brings governance, visibility, and accountability to enterprise AI before something goes wrong.
Starting a career at RapDev means learning fast, being trusted early, and finding community along the way
How to mature your threat hunting practice on Datadog
How to properly consolidate records for accurate insights into your IT enterprise
Why trust, transparency, and strong partnerships drive better software outcomes than any framework
Why Datadog’s Resource Policies are a game-changer for Modern Ops
Reduce overhead and maintenance burden in your ServiceNow JavaScript