Blog

From our engineers' desks

A collection of insights, experiments, and thinking behind our creative engineering work.

October 29, 2026

Why Your ServiceNow Location Data Is a Ghost Map

Missing parents, coordinates, and location types quietly break your reports, your CMDB, and your audits

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Smarter Discovery with ServiceNow Agent Client Collector

A look at how ServiceNow’s ACC modernizes discovery, fuels ITOM/ITAM, and delivers value

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How RapDev Uses AI Internally

Examples of how the team at RapDev uses AI to do the busy work so they can focus on the fun stuff

What Happens After Your Datadog Implementation?

How continuous optimization protects cost, governance, and performance after go-live

Why OCM is the Core Pillar of A2IX Adoption

From "new tab" to new habit: Building lasting AI adoption through strategic change management

Behind the Keyboard: A Day in the Life of a SOC Analyst

How SOC analysts cut through noise with Datadog signals, log correlation, and workflow automation

Top 7 Mistakes in Datadog Tagging Strategies

Common pitfalls that fragment telemetry, inflate costs, and limit Datadog at scale

February 25, 2026

Designing AI Agents That Actually Take Action

Anyone can enable AI. The real value comes from building ServiceNow AI agents that act with purpose, guardrails, and confidence.

February 19, 2026

Cost Tracking as a Part of Defense-in-Depth

Can Datadog Cloud Cost Management be used for “security signals”?

February 17, 2026

Building a Detection Engineering Practice to Scale

A SOC manager’s perspective on operationalizing detection-as-code across clients

February 11, 2026

Automating Hardware Retirement Dates

Explore how you can leverage ServiceNow hardware lifecycle automation for accurate retirement planning

February 3, 2026

RapRecruiting at RapDev

A tech lead’s firsthand look at recruiting, onboarding, and finding something real at RapDev

January 27, 2026

Threat Hunting with Datadog Using Authentication Logs

3 methods of identifying suspicious login behavior using Datadog features

January 21, 2026

SPM: Bridging the Gap Between Strategy and Execution

Align planning, funding, and delivery with ServiceNow SPM to turn strategy into measurable outcomes.

January 13, 2026

5 Datadog Fixes That Improve Signal Quality

Resolve the top Datadog governance issues that bog down accounts and increase cost

January 7, 2026

A Day in the Life as a Datadog Engineer at RapDev

A behind the scenes look at our Datadog Engineering team