ServiceNow
September 16, 2026
Meet APO: Onshore ServiceNow Ops, With AI in the Loop
Get managed ServiceNow operations with onshore expertise and AI-powered automation
A collection of insights, experiments, and thinking behind our creative engineering work.
From Hunted to Hunter: Threat Hunting on Datadog
How to mature your threat hunting practice on Datadog
Breaking the Duplicate Cycle in Your ServiceNow CMDB
How to properly consolidate records for accurate insights into your IT enterprise
The Human Side of Delivery: Relationship-Focused Engineering
Why trust, transparency, and strong partnerships drive better software outcomes than any framework
Making Datadog Tags Work For You: Datadog Resource Policies
Why Datadog’s Resource Policies are a game-changer for Modern Ops
PSA: Composable, Functional Script Includes in ServiceNow
Reduce overhead and maintenance burden in your ServiceNow JavaScript

The Importance of Monitoring NTP
Harnessing Datadog to master NTP monitoring and ensure accurate time synchronization and system reliability
Finding the Missing Assets in Your CMDB
How CI Classes, Model Categories, and a missing link create “ghost CIs” - and how to fix it with a simple script
What’s So Important About Code Security?
An overview of code security in Datadog and DevSecOps environments
Smarter Discovery with ServiceNow Agent Client Collector
A look at how ServiceNow’s ACC modernizes discovery, fuels ITOM/ITAM, and delivers value
How RapDev Uses AI Internally
Examples of how the team at RapDev uses AI to do the busy work so they can focus on the fun stuff
What Happens After Your Datadog Implementation?
How continuous optimization protects cost, governance, and performance after go-live
Why OCM is the Core Pillar of A2IX Adoption
From "new tab" to new habit: Building lasting AI adoption through strategic change management
Behind the Keyboard: A Day in the Life of a SOC Analyst
How SOC analysts cut through noise with Datadog signals, log correlation, and workflow automation
Top 7 Mistakes in Datadog Tagging Strategies
Common pitfalls that fragment telemetry, inflate costs, and limit Datadog at scale
Designing AI Agents That Actually Take Action
Anyone can enable AI. The real value comes from building ServiceNow AI agents that act with purpose, guardrails, and confidence.